Technical Service Engineer

6 days ago


Auckland, Auckland, New Zealand Vulcan Full time
Join Our Team

We are looking for a talented Service Desk Engineer to join our dynamic team at Vulcan. As a key player in our IT infrastructure, you will be responsible for providing exceptional support to our internal teams.

In this role, you will have the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to resolve complex technical issues.

Main Responsibilities:
  1. Respond to IT-related queries and issues in a timely and professional manner.
  2. Manage service requests and incidents to minimize downtime and maximize efficiency.
  3. Collaborate with cross-functional teams to resolve complex technical issues.
Essential Skills and Qualifications:
  1. Proven track record of success in a Service Desk environment.
  2. Excellent communication and interpersonal skills.
  3. Strong analytical and problem-solving skills.
  4. Proficiency in Microsoft Azure, Defender, Darktrace, and other relevant technologies.
Perks:
  1. A strong focus on research and development.
  2. Onsite gym and recently refurbished office space.
  3. Ongoing training and career development opportunities.
  4. Access to the latest technologies and industry-leading vendor partnerships.


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