Transportation and Guest Services Specialist
2 days ago
Join Our Crew
We're seeking an experienced and enthusiastic Transportation and Guest Services Specialist to join our team at Mt Hutt. As a key member of our crew, you will be responsible for providing exceptional customer experiences through safe and efficient transportation services.
About the Role
This is a varied and autonomous role that requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will be responsible for transporting staff and guests between Methven and Mt Hutt, as well as shuttling guests from car parks to the base area and back again at the end of the day.
Responsibilities
- Transport staff to/from Methven to Mt Hutt daily
- Shuttle guests from car parks to the base area and back again at the end of the day
- Drive in a manner to maximise fuel efficiency and guest comfort
- Adhere to schedules/timetables and assist with bus loading as required
- Respond to weather and road conditions
- Deliver friendly and engaging service to all guests of Mt Hutt
- Efficiently fit, remove, and store snow chains
- Manage customer complaints and queries professionally
- Complete two-way radio communications clearly and concisely
- Perform bus start-up checks and procedures correctly each morning
- Assist other departments as needed, such as Food and Beverage
What We Offer
- A competitive remuneration package
- A comprehensive training program
- Opportunities for career advancement
- A dynamic and supportive work environment
- Uniform and equipment provided
- A range of employee benefits and discounts
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