Store Manager
4 weeks ago
At SHIVAY FOODMART LIMITED T/A NORTHCROSS PRICECUTTER, we are seeking a highly motivated and experienced Store Manager to join our team.
Key Responsibilities:- Ensure the smooth operation of the store, maintaining a high level of customer satisfaction and employee engagement.
- Control inventory levels through effective stock ordering, daily and spot checks, and accurate receiving and stocking procedures.
- Organize regular stock-takes and ensure that products received match orders.
- Conduct quality checks of products regularly to maintain high standards.
- Maintain the overall appearance and cleanliness of the store, adhering to company standards.
- Develop and implement training programs to keep store staff informed and knowledgeable about store products and customer relations skills.
- Be competent in cash handling, preparing daily sales reports, and managing cash security.
- Perform other related duties and responsibilities as apparent or assigned.
- Listen to client feedback and ensure it is actioned accordingly.
- Identify current and future customer requirements and introduce methods to improve sales.
- Monitor staff and customer actions to ensure health and safety standards are met.
- Ensure prompt, friendly service according to company guidelines.
- Comply with all store operations to applicable laws and regulations.
- Determine product mix, stock levels, and service standards.
- Responsible for the selection, training, and supervision of staff.
- A Diploma or Degree qualification is required for this role.
- 2-3 Years of work experience in a similar role can substitute the qualification.
- Ability to work in a multicultural environment.
- Possess motivational and leadership skills.
- Must not be a smoker.
- Must not take drugs and be able to pass random tests when required.
- Team player with the ability to work competently under pressure.
- Must be able to work across any shifts, including evenings, weekends, and public holidays.
- Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
- Able to lift weights up to 25kg when required.
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