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Customer Solutions Expert
1 week ago
Kiwibank is dedicated to supporting the financial wellbeing of our customers. As a Customer Solutions Expert, you'll play a critical role in delivering exceptional service and finding innovative solutions to meet their needs.
Your primary responsibilities will include:
- Providing expert advice on Kiwibank products and services to customers in default or requiring financial assistance.
- Collaborating with cross-functional teams to develop and implement effective solutions.
- Communicating complex information in a clear and concise manner, ensuring customers understand their options and make informed decisions.
- Participating in continuous improvement initiatives to enhance the overall customer experience.
We're looking for a candidate with outstanding communication skills, a customer-centric approach, and a passion for delivering results-oriented solutions.
Join us at Kiwibank and contribute to our mission of making a positive impact on people's lives.