Customer Service Representative

3 days ago


Lower Hutt, Wellington, New Zealand Reece Group Full time
About The Company
Reece Group is a leading supplier of refrigeration equipment in Australia. We pride ourselves on our extensive product range, expert knowledge, and commitment to customer satisfaction.

The Job
As a Trade Counter Assistant, you will play a key role in delivering exceptional customer service, processing transactions efficiently, and maintaining a high level of accuracy in your work. You will work closely with our sales team to ensure that our customers receive the best possible service. If you have a passion for working in a fast-paced environment and are eager to learn and grow with our company, we encourage you to apply.

Your Key Responsibilities
  1. Provide exceptional customer service and respond to customer inquiries in a timely manner
  2. Process transactions accurately and efficiently using our point-of-sale system
  3. Maintain a high level of organization and attention to detail in your work
  4. Assist with inventory management and stock control
  5. Participate in ongoing training and professional development opportunities to enhance your skills and knowledge

About You
We are looking for an individual with previous customer service experience, proficient computer and system skills, and a strong team player mindset with excellent safety awareness. A clean full driver's license and forklift licence (ideal but not essential) is preferred.

Our Perks And Benefits
We offer performance-based bonuses, paid annual leave, continuous learning and development programs to support your career goals, generous discounts for those looking to renovate their bathroom or kitchen, Reece Boost offering cashback and discounts on groceries, fuel, insurance, travel and more, and paid parental leave.

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