Clinical Operations Director

7 days ago

Auckland, Auckland, New Zealand IQVIA Argentina Full time

Overview:

IQVIA Argentina is a leading provider of innovative healthcare solutions. Our team of experts is dedicated to delivering high-quality clinical research services that transform patient lives.

Job Summary:

We are seeking an experienced Clinical Operations Manager to join our dynamic team. As a key member of our single Sponsor team, you will be responsible for leading a team of Clinical Research Associates (CRAs) and driving operational excellence in clinical trials.

About the Role:

  • Strategic Leadership: You will craft and execute visionary strategies to deliver top-tier monitoring services, aligning team goals with our bold company objectives to achieve extraordinary results.
  • Team Development: You will recruit, mentor, and empower CRAs to reach their full potential and achieve professional greatness, conducting Accompanied Site Visits (ASVs) to elevate CRA performance and foster growth.
  • Site Management: You will cultivate and manage strategic site relationships to build unparalleled capability, drive productivity, and ensure robust quality management, championing site needs within IQVIA.
  • Quality Assurance: You will proactively identify and tackle quality risks and issues, developing and implementing innovative corrective action plans to ensure compliance with GCP/ICH guidelines.
  • Customer Engagement: You will represent IQVIA at customer meetings and maintain strong interactions with local sponsor affiliates, ensuring customer satisfaction and driving project profitability.
  • Continuous Improvement: You will lead the charge in continuously improving monitoring processes to deliver unmatched quality, consistency, and efficiency, sharing key business drivers with CRA staff to inspire informed decision-making.
  • Resource Management: You will ensure your team has the essential materials, systems access, and training to excel in their roles, overseeing the execution of comprehensive training plans and mentoring programs.
  • Performance Management: You will plan, assign, and direct work, gather feedback for performance appraisals, guide professional development, and address employee relations issues with finesse.

About You:

  • Education: A Bachelor's degree in healthcare or a scientific discipline is required.
  • Experience: At least 5-8 years of relevant experience in clinical research is necessary.
  • Skills: Mastery of GCP/ICH guidelines, exceptional management and communication skills, ability to lead and develop staff, strong project management and problem-solving prowess.

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