Historic Claims Advocate

4 days ago


Wellington, Wellington, New Zealand New Zealand Government Full time
About Us

The Ministry of Social Development prioritises delivering exceptional support to individuals affected by historical state care trauma. Our organisation is committed to providing a safe and inclusive environment where people can thrive.

Job Description

We are seeking an experienced Trauma Support Specialist to join our Historic Claims team. The successful candidate will provide end-to-end support to claimants throughout the Historic Claims process, ensuring they receive the necessary assistance during this challenging time.

Key Responsibilities:
  • Confirm eligibility and register claims
  • Provide emotional support and guidance to claimants
  • Facilitate effective communication with claimants and their representatives
Requirements:

To be successful in this role, you will require:

  • Sound judgment and political sensitivity
  • Excellent communication and interpersonal skills
  • A strong client-focused approach
  • Proven experience working with individuals affected by multiple issues, including domestic violence and child abuse


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