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Customer Experience Director

2 weeks ago

Queenstown, New Zealand New Zealand Fine Touring Group Full time

About Us:

New Zealand Fine Touring Group is a leading technology enabled travel business that operates across multiple channels. We pride ourselves on providing highly tailored and bespoke advice to our customers, ensuring they get the best experience possible.

The Opportunity:

We are currently seeking an experienced Sales Manager to lead and drive two of our established sales teams to deliver sales targets and meet our overall growth goals. This role is ideal for a strong sales person who is motivated by helping others achieve their goals and thrives in a fast paced environment.

Responsibilities:

  • Lead, drive and grow two sales teams to deliver sales targets and meet overall growth goals.
  • Develop and implement strategies to improve customer experience and increase conversion.
  • Liaise with other leaders to ensure the company can reach its collective goals.

Requirements:

  • 3+ years of previous leadership experience in a sales environment.
  • Proven ability to analyse and understand data, achieve sales targets and lead others to achieve theirs.
  • Ability to develop highly effective working relationships and have excellent communication skills.

Benefits:

  • A competitive salary and full company bonus program.
  • The opportunity to join a fun team environment dedicated to delivering the best travel experience for our customers.
  • Training and development opportunities.