Customer Experience Champion

3 days ago


Christchurch, Canterbury, New Zealand This Is An It Support Group Full time

Key Responsibilities:
Responding to and resolving tickets (online written communication) for both system-automated tasks and enquiries from our customer base. Outbound phone support, as requested, to proactively discuss and solve problems with customers or to provide account management. Payment reconciliation, overdue invoice and debt collection related tasks. Job auditing. Using and contributing to improvement of internal operating tools.



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