Service Experience Manager
6 days ago
As a leading government organization, the Christchurch City Council is seeking an exceptional Service Experience Manager to join our Citizen and Customer Services team. The ideal candidate will have proven leadership experience, with a passion for delivering outstanding customer experiences.
The successful applicant will guide and develop a team of Customer Service Representatives across multiple channels, ensuring seamless interactions and high-quality service delivery. Key responsibilities include inspiring and leading the team, coaching and developing individual performance, supporting daily operations, and championing innovation to make customer interactions easier and more accessible.
We are looking for a customer-centric leader who thrives in a fast-paced, multi-channel environment. The ideal candidate will bring strong communication and stakeholder management skills, a solutions-focused mindset, and a proven track record of driving performance, managing change, and fostering engagement.
This is an exciting opportunity to lead with purpose, inspire others, and shape the future of customer service in Christchurch. If you're passionate about delivering exceptional service and making a positive impact on the community, we encourage you to apply.
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Service Experience Coordinator
7 days ago
Christchurch, Canterbury, New Zealand Foodstuffs Nz Full time**Job Description**We are seeking a Customer Service Representative to join our team at Foodstuffs NZ. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and working closely with the Site Manager to achieve business objectives.This is a Full-Time role offering a minimum of 30 hours a week on an...
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Retail Sales and Service Leader
6 days ago
Christchurch, Canterbury, New Zealand Tony'S Tyre Service Full timeJob Summary">We are seeking a highly motivated and experienced Retail Sales and Service Leader to join our team at Northlands, Christchurch. As a key member of our retail store, you will be responsible for driving sales, inspiring a team and growing your career.">About the Company">Tony's Tyre Service has been keeping Kiwis moving for over 40 years,...
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Store Operations Manager
7 days ago
Christchurch, Canterbury, New Zealand Tony'S Tyre Service Full timeCompany Overview">Tony's Tyre Service is a leading provider of tyre and automotive services in New Zealand, with over 40 locations nationwide and a reputation for exceptional customer service.">The Role">We are seeking a dynamic Store Operations Manager to join our team at Northlands, Christchurch. As a key member of our retail store, you will be responsible...
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Assistant Branch Manager
6 days ago
Christchurch, Canterbury, New Zealand Tony'S Tyre Service Full timeJoin us as an Assistant Manager in Northlands, Christchurch.Drive sales, inspire a team and grow your careerHere at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 yearsWe are founded on providing exceptional customer service, the highest standards of professionalism and being your one-stop shop for all your car care needs.With over...
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Service Experience Architect
6 days ago
Christchurch, Canterbury, New Zealand Seequent Full timeJob Description:The RoleThis position involves designing, orchestrating, and improving services to deliver exceptional user experiences. It requires an in-depth understanding of user needs, business goals, and technological possibilities.Key ResponsibilitiesParticipate in service design, analyzing and mapping out current service processes to identify areas...
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Service Experience Architect
2 weeks ago
Christchurch, Canterbury, New Zealand Seequent Full timeAbout the RoleSeequent is seeking a highly skilled Service Experience Architect to join our team. As a key member of our organization, you will be responsible for designing and improving services to create exceptional user experiences.In this role, you will have the opportunity to participate in:Service DesignDesign end-to-end service experiences,...
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Mechanical Service Advisor
5 days ago
Christchurch, Canterbury, New Zealand Tony'S Tyre Service Full timeYour Skills and Qualifications">To be successful in this role, you'll need:">">A Level 4 Certificate in Light Automotive or equivalent">A minimum of 3 years' experience as a Mechanic, ideally within the NZ market">Strong customer service and communication skills">Excellent computer literacy and technical proficiency">Ability to work as part of a team and...
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Customer Experience Manager
1 week ago
Christchurch, Canterbury, New Zealand Supercheap Auto Full timeRole OverviewThis is a challenging yet rewarding opportunity to join our team as an Assistant Store Manager. You'll be responsible for leading a team of retail professionals, managing daily store operations, and driving sales growth. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from...
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Service Experience Lead
2 weeks ago
Christchurch, Canterbury, New Zealand Seequent Full time**Job Summary**We are seeking a talented Service Experience Lead to join our team. As a key member of our design team, you will be responsible for designing and improving services to create exceptional user experiences. You will have a deep understanding of user needs, business goals, and technological possibilities.
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Digital Experience Manager
1 week ago
Christchurch, Canterbury, New Zealand Sunstone Talent Full timeRole OverviewSunstone Talent is a recruitment agency looking for an experienced Digital Account Manager to join our team. As a key member of the account management team, you will be responsible for managing client relationships and delivering exceptional digital experiences.About the RoleThis is an exciting opportunity to work with clients locally,...
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Employee Experience Manager
1 day ago
Christchurch, Canterbury, New Zealand Environment Canterbury Full timeAbout Environment CanterburyWe're a regional council committed to protecting the environment and promoting sustainable development. Our organisation values diversity, inclusion, and authenticity, creating a workplace culture that empowers everyone to make a meaningful contribution.We're seeking a skilled People & Capability Coordinator to join our team. This...
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Employee Experience Manager
2 weeks ago
Christchurch, Canterbury, New Zealand Trojan Holdings Ltd Full timeAn exciting opportunity exists for an Employee Experience Manager to join Trojan Holdings Ltd in Aoraki Mount Cook National Park, New Zealand.About Our CompanyTrojan Holdings Ltd operates a range of diverse businesses, including accommodation, food and beverage outlets, and adventure tourism activities. Our unique lifestyle package includes accommodation...
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Patient Experience Manager
1 week ago
Christchurch, Canterbury, New Zealand Canterbury District Health Board Full timeAbout Our OrganizationCanterbury District Health Board is a leading healthcare provider dedicated to delivering excellent patient care. We are committed to building a diverse and inclusive workforce that reflects the community we serve.Job DescriptionThis is an exciting opportunity to join our Women's Health Outpatients team as a Clinical Administrator. As a...
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Customer Service Liaison
8 hours ago
Christchurch, Canterbury, New Zealand Public Defence Service - New Zealand Full timeAbout Our TeamWe're a dynamic team of professionals who are passionate about delivering exceptional customer service. As a Court Registry Support Officer, you'll join a supportive and collaborative environment where you can grow and develop your skills.ResponsibilitiesThe successful candidate will be responsible for supporting the day-to-day operations of...
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Employee Experience Manager
1 week ago
Christchurch, Canterbury, New Zealand Roche Bros. Supermarkets Full timeAbout the Company: Roche Bros. Supermarkets is a dynamic and growing company that values its employees. As an Employee Experience Manager, you will play a critical role in ensuring that our employees have a positive and productive experience working with us. You will provide administrative support to the HR department, including managing new hire...
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Hotel Guest Experience Manager
2 weeks ago
Christchurch, Canterbury, New Zealand Hind Management Full timeJob Title: Hotel Guest Experience Manager">Overview">Hind Management is committed to delivering exceptional service experiences to our guests. As a Hotel Guest Experience Manager, you will play a key role in ensuring our guests have a memorable stay.">Responsibilities:">">Develop and implement strategies to achieve maximum room revenue;">Provide exceptional...
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Public Defence Service Officer
2 weeks ago
Christchurch, Canterbury, New Zealand Public Defence Service - New Zealand Full timeAbout the Role: We are seeking a skilled and dedicated individual to join our team as a Court Registry Officer. As a key member of our Public Defence Service team, you will play a vital role in ensuring the smooth operation of our courts.Key Responsibilities: Facilitate the efficient functioning of the court by introducing judges, managing jurors, and...
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Member Experience Manager
1 week ago
Christchurch, Canterbury, New Zealand Chartered Accountants Australia and New Zealand Full timeAbout the JobAs a Member Experience Manager, you will be responsible for delivering exceptional member experiences across the South Island.Key AccountabilitiesCreate and implement member engagement strategies to drive loyalty and retention.Build and maintain strong relationships with members through regular communication and feedback.Coordinate event...
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Store Experience Manager
12 hours ago
Christchurch, Canterbury, New Zealand Cotton On Group Full timeOur CultureWe're proud of our diverse global workforce and strongly welcome individuals of all backgrounds to apply. We're focused on bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.The JobThis role involves leading a team to create great experiences for our...
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Beauty Experience Manager
2 weeks ago
Christchurch, Canterbury, New Zealand MECCA Brands Full timeAre you passionate about delivering an exceptional customer experience? Do you have what it takes to lead our dynamic retail operations team? At MECCA Brands, we're on the lookout for talented individuals to fill the role of Beauty Experience Manager.About Our CompanySince 1997, MECCA has revolutionized the Australian and New Zealand beauty industries by...