Healthcare Delivery Specialist
1 week ago
About the Role: We are currently seeking an experienced Application Technical Lead to join our team at Southern Cross Healthcare. The ideal candidate will have a strong background in application development, support, and maintenance roles, preferably in customer-facing systems and business processes.
Main Responsibilities:
- Support and improve applications, data, and processes within the portfolio to ensure business outcomes and stakeholder needs are delivered swiftly and effectively.
- Provide technical leadership for a range of deliverables across systems administration, application maintenance/lifecycle, L2/L3 support, projects, UAT, test automation, and continual service improvement related activities.
Requirements:
- At least 5 years of experience in application development, application support, and maintenance roles.
- Experience producing high-quality system and support documentation.
- Operational and workflow experience with service management tools such as ServiceNow or Cherwell.
- Knowledge of ITIL and associated service management best practices and Project methodologies (including Agile).
Benefits:
- Competitive remuneration package.
- Funded health insurance.
- Flexible working arrangements.
- Discounts on products and services from a range of our partners.
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