Healthcare Delivery Specialist

1 week ago


Auckland, Auckland, New Zealand Southern Cross Healthcare Full time

About the Role: We are currently seeking an experienced Application Technical Lead to join our team at Southern Cross Healthcare. The ideal candidate will have a strong background in application development, support, and maintenance roles, preferably in customer-facing systems and business processes.

Main Responsibilities:

  • Support and improve applications, data, and processes within the portfolio to ensure business outcomes and stakeholder needs are delivered swiftly and effectively.
  • Provide technical leadership for a range of deliverables across systems administration, application maintenance/lifecycle, L2/L3 support, projects, UAT, test automation, and continual service improvement related activities.

Requirements:

  • At least 5 years of experience in application development, application support, and maintenance roles.
  • Experience producing high-quality system and support documentation.
  • Operational and workflow experience with service management tools such as ServiceNow or Cherwell.
  • Knowledge of ITIL and associated service management best practices and Project methodologies (including Agile).

Benefits:

  • Competitive remuneration package.
  • Funded health insurance.
  • Flexible working arrangements.
  • Discounts on products and services from a range of our partners.


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