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Customer Experience Liaison

3 weeks ago

Queenstown, New Zealand Tfe Hotels Adina Apartment Hotels Full time
About the Role

We're seeking a highly skilled and passionate Customer Experience Liaison to join our team. As a key member of our hotel's operations, you will play a vital role in delivering exceptional guest experiences.

Your primary responsibility will be to effectively manage and respond to guest inquiries, resolving any issues promptly and professionally. You will also be responsible for coordinating with internal teams to ensure seamless communication and efficient service delivery.

We are looking for someone who is enthusiastic, empathetic, and able to work well under pressure. If you have a passion for providing outstanding customer service and enjoy working in a fast-paced environment, we'd love to hear from you