Senior Customer Service Manager Opportunity
5 days ago
Dplinsurance seeks a dedicated and results-driven Team Lead to join our Customer Support Team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complex issues, and leading a team of customer support specialists.
Your primary responsibility will be to lead a high-performing team, ensuring they have the necessary tools and support to deliver outstanding results. You will also be responsible for developing, reviewing, and implementing process improvements to enhance efficiency and customer satisfaction.
- Main Responsibilities:
- Team Leadership: Provide guidance, coaching, and development opportunities to team members
- Customer Engagement: Engage with policyholders, agents, and team members to resolve complex issues and improve customer satisfaction
- Process Improvement: Identify areas for improvement and implement changes to enhance efficiency and customer satisfaction
- Reporting: Provide regular reporting on team performance and progress
- Requirements:
- Proven track record of successful leadership and team management
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Experience working in the insurance industry, preferably in a leadership role
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Senior Business Manager
2 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout the RoleThe Senior Business Manager will be responsible for assisting the community with business administration, human resources and system related business processes. This includes establishing ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results,...
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Senior Living Experience Coordinator
24 hours ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeJob OverviewKisco Senior Living has been a dynamic, award-winning leader in the senior living industry for 30 years. We strive to create a warm, secure, and friendly atmosphere in our communities.About the RoleThis is a full-time position, working 7am-3pm with every other weekend shift. The ideal candidate will provide exceptional customer service via the...
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Senior Customer Service Advisor
1 week ago
Christchurch, Canterbury, New Zealand Barclays Uk Full timeStep into the Senior Customer Service Advisor role in Inverness where you'll be at the forefront of our passion for working with customers providing help and guidance.Whatever their enquiry may be, you'll help them with a personal touch ensuring they feel valued and respected.We're looking for colleagues with empathy, understanding, and a desire to take...
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Nurse Care Manager
6 days ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full time**Job Summary:**We seek a dedicated and compassionate Licensed Nurse to join our team at Kisco Senior Living. As a key member of our healthcare staff, you will be responsible for providing exceptional care to our residents.About the Role:You will assess residents to identify their physical, psychosocial, and environmental needsYou will work closely with the...
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Senior Care Specialist
4 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeJob Summary">We are seeking a dedicated LPN Medication Care Manager to join our team at Sunrise Senior Living. In this role, you will be responsible for administering medications, conducting SHUs, and providing resident care while demonstrating our mission to champion the quality of life for all seniors.You will work closely with our Resident Care Director...
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Senior Clinical Leader for Assisted Living
7 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout the Team: Our team at Sunrise Senior Living is dedicated to delivering high-quality care and services to our residents. As a Senior Clinical Leader for Assisted Living, you will be part of a dynamic and supportive team that shares your passion for delivering exceptional care. You will work closely with our nursing team, as well as other departments, to...
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Director of Resident Services
2 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout Our CommunitySunrise Senior Living is a certified Great Place to Work, committed to providing exceptional care and services to our residents. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of others.Job DescriptionThe Director of Resident Services is responsible for overseeing the health and wellness...
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Care Manager Leader
4 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout Us">Sunrise Senior Living is a leading provider of senior living communities across the globe. Our mission is to champion the quality of life for all seniors, and we achieve this by providing exceptional care and service to our residents.We are committed to creating a culture that values empathy, kindness, and compassion. If you share our values and...
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Administration and Customer Service Manager
3 days ago
Christchurch, Canterbury, New Zealand Te Rūnanga o Ngāi Tahu Full timeAdministration and Customer Service Manager - Franz Josef Glacier GuidesAdministration and Customer Service Manager / Tumu Whakahaere RatokaKia oraWe're on the hunt for an Administration and Customer Service Manager to join our team at Franz Josef Glacier Guides.We take great pride in warmly welcoming manuhiri (visitors) to our experiences and Manaakitanga...
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Senior Wellness Assistant
5 days ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeAbout the Job DescriptionThe Wellness Assistant plays a vital role in promoting the physical and emotional well-being of our residents. The ideal candidate will have a passion for delivering excellent customer service and creating engaging experiences.Key Responsibilities:Promote and monitor resident attendance and participation in all Wellness...
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Christchurch, Canterbury, New Zealand Te RÅ«nanga o NgÄi Tahu Full timeAdministration and Customer Service Manager / Tumu Whakahaere RatokaFranz Josef GlacierFixed Term / Full-time (Parental Leave)Kia oraWe're on the hunt for an Administration and Customer Service Manager to join our team at Franz Josef Glacier Guides.We take great pride in warmly welcoming manuhiri (visitors) to our experiences and Manaakitanga (hospitality)...
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Nurse Manager
1 week ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeJob DescriptionThe Resident Care Manager directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department.Responsible for ensuring exemplary service is delivered with integrity, dignity, and compassion.May be responsible for medication control and coordination with physicians to ensure...
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Care Services Director
1 week ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeJob DescriptionThe Resident Care Manager oversees the delivery of exceptional care services for residents in the Assisted Living Department. This role ensures that high-quality care is provided with integrity, dignity, and compassion.This position may involve medication management and coordination with physicians to ensure timely and accurate delivery of...
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Branch Manager Opportunities
2 days ago
Christchurch, Canterbury, New Zealand Genuine Parts Company Full timeJob Description:We are currently seeking an experienced Branch Manager to join our team in the United Kingdom.As Branch Manager, you will be responsible for maximizing sales and achieving targets while ensuring first-class service to all our customers. You will have full autonomy within your branch and support from the local management team.Your focus will...
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Senior Living Care Assistant
9 hours ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeJob DescriptionThe Full-Time Caregiving Role at Kisco Senior Living involves providing top-notch care to seniors in a fast-paced environment. As a member of our team, you will have the opportunity to make a real difference in the lives of our residents.Your key responsibilities will include:Assisting residents with daily tasks and activities.Providing...
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Healthcare Operations Manager
2 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout Our CultureSunrise Senior Living is a culture-driven organization that values compassion, empathy, and respect. As a Healthcare Operations Manager, you will have the opportunity to lead and manage our healthcare operations, ensuring that residents receive high-quality care and services.Job DescriptionThis role involves strategic planning, team...
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Activity Services Specialist
5 days ago
Christchurch, Canterbury, New Zealand Kisco Senior Living Full timeAbout Our CommunityKisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 25 years. We create a great place to live for our residents and a great place to work for our associates.We are seeking a skilled and compassionate Wellness Assistant to join our team.Responsibilities include:Promoting and monitoring...
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Customer Service Expert
1 day ago
Christchurch, Canterbury, New Zealand Barclays Uk Full timeJob SummaryWe are seeking a highly skilled Senior Customer Service Advisor to join our team in Inverness. As a key member of our customer service team, you will be responsible for providing exceptional customer service while resolving more complex customer needs and requests.About the RoleThis is an exciting opportunity to take on a leadership role and...
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Senior Care Director
2 days ago
Christchurch, Canterbury, New Zealand Sunrise Senior Living Full timeAbout the RoleThe Senior Care Director is a leadership position that oversees the health and wellness of residents within our community. This role involves strategic planning, team management, and collaboration with healthcare professionals to provide high-quality care.Key ResponsibilitiesLead and manage the nursing team to promote resident health and...
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Operations and Customer Service Lead
24 hours ago
Christchurch, Canterbury, New Zealand Te RÅ«nanga o NgÄi Tahu Full timeWe are currently seeking an experienced Operations and Customer Service Lead to join our team at Te Rūnanga o Ngāi Tahu. In this role, you will be responsible for leading our operations team and ensuring the delivery of exceptional customer service experiences for our manuhiri (visitors).The ideal candidate will have a minimum of 3 years' experience in a...