Customer Service Manager

7 days ago


Queenstown, New Zealand Aeropostale Part time

Company Overview

Aeropostale is a leading retailer of apparel and accessories for young people. We are committed to providing exceptional customer service and creating a positive shopping experience.

Salary and Benefits

The salary for this position is $15.25-$17 hourly, based on experience and qualifications. In addition to your salary, Aeropostale offers a benefits package, including a 401(k) plan, overtime pay, and a generous employee discount program.

Job Description

As a Supervisor, you will support the management team in achieving sales results and growing the business. You will demonstrate product knowledge, selling and operational skills to maximize sales, engage with customers, and be a role model for team members.

Responsibilities

  • Support the management team to achieve sales results and grow the business
  • Understand and demonstrate product knowledge, selling and operational skills to maximize sales
  • Engage with customers to build relationships and brand loyalty
  • Be a role model to team members for the customer experience
  • Support the management team to ensure store standards for merchandising and operations are met consistently
  • Be accountable for assigned tasks and results
  • Lear about all aspects of the business and share ideas to drive the business
  • Create a great work environment by maintaining a positive and professional attitude

Qualifications and Requirements

  • Prior supervisory experience in similar volume, apparel business (preferred)
  • Proven track record of exceeding sales and statistical expectations
  • Flexible availability to meet the needs of the business (including evenings and weekends)
  • May require occasional travel to other store locations (if needed)

Equal Employment Opportunity

Aeropostale is an equal opportunity employer and values a culture of inclusion and diversity within our workforce. We are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law.



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