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Retail Loss Control Advisor

7 days ago


Auckland, Auckland, New Zealand The Warehouse Part time
Role Summary

We are seeking a highly motivated and proactive Loss Prevention Officer to join our team. As a key member of our team, you will be responsible for preventing theft and ensuring the safety of our staff and customers.

Responsibilities
  1. Monitor security cameras to detect potential security threats and investigate any incidents
  2. Maintain a visible presence on the shop-floor to deter theft and provide customer support
  3. Engage with customers to address their concerns and resolve issues promptly
  4. Collaborate with colleagues to maintain a safe and secure shopping environment
Requirements

To be successful in this role, you will need:

  • Experience in a customer-facing role, such as retail or hospitality
  • Excellent communication and interpersonal skills
  • A positive attitude and ability to work independently
  • The ability to remain calm under pressure and think critically
Benefits

We offer a range of benefits to our employees, including:

  • Team Card: access to discounts across our brands
  • Birthday Leave: one day of paid leave each year to celebrate your special day
  • Here for Good Leave: one day of paid leave every year to do good in your community
  • Career Progression: an excellent stepping stone into other internal opportunities