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Customer Service Team Associate

1 week ago

Wellington, Wellington, New Zealand The Warehouse Group Part time

Company Overview
The Warehouse Group is a leading retail company in Aotearoa, operating several brands including The Warehouse, Warehouse Stationery, and Noel Leeming. Our commitment to delivering exceptional customer experiences drives our success.

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Job Description
We are seeking six permanent part-time Self Checkout Team Members to work on a rotating schedule of Monday to Saturday, 4pm to 9pm. As the last point of contact for customers using our self-checkouts, you will provide speedy service and ensure every customer leaves with a smile.

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Key Responsibilities
- Assist customers through our self-checkouts, providing helpful guidance and support.
- Maintain a tidy and organized area, restocking bags and supplies as needed.
- Collaborate with the loss prevention team to prevent shoplifting and protect company assets.

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Requirements
- Previous experience in a customer-facing role, such as retail or hospitality, is beneficial but not essential.
- Excellent communication skills and a positive attitude are must-haves.
- Ability to stand for long periods and work in a fast-paced environment.

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Benefits
- Team Card: Access to discounts across our brands.
- Birthday Leave: Celebrate your special day with a paid leave each year.
- Here for Good Leave: Take a paid day off to do good in your community each year.
- Career Progression: An excellent stepping stone into other internal opportunities.