Medical Student Success Specialist
3 days ago
Crimson Global Academy is a leading EdTech startup dedicated to transforming education through personalized learning and technology. We're on a mission to connect students with their dreams and empower them to become the leaders of tomorrow.
About the RoleWe're seeking an exceptional Medical Student Success Specialist to join our Student Success team As a key member of our team, you'll be responsible for managing student journeys in our MedView service. You'll work closely with students, parents, and internal stakeholders to ensure seamless progress towards their medical school goals.
Main Responsibilities- Communication: Establish strong relationships with students and parents through regular communication (at least monthly) on student progress. Provide prompt responses to queries and proactively share updates with relevant teams.
- Monitoring: Regularly monitor student usage and progression through MedView services. Take proactive measures to address any issues that may arise.
- Reporting: Prepare periodic reports on student progress, collaborating with tutors, strategists, and other teams as necessary.
- Australian and NZ Curriculum knowledge
- 1-2 years experience in customer service, project management, or transferable roles
- Exceptional communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced startup environment
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