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Customer Service Ambassador
1 week ago
We are seeking a dedicated and enthusiastic individual to join our team as a Guest Services Agent. If you have a passion for providing exceptional customer service, working in a fast-paced environment, and ensuring that every guest has an unforgettable experience, this could be the perfect opportunity for you.
Responsibilities- Assist Front Desk during busy periods to ensure guests receive excellent service
- Record all luggage stored in an orderly manner
- Be knowledgeable about all room categories and amenities
- Perform small maintenance tasks in rooms
- Assist with guest enquiries and resolve any issues efficiently
- A full driver's license
- NZQF level 2 or 3 (ANZSCO Skill Level 4)
- At least one year of relevant experience may substitute for formal qualifications
- Confident, well-motivated, enthusiastic, and determined