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Customer Service Ambassador

1 week ago


Christchurch, Canterbury, New Zealand Hind Management Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Guest Services Agent. If you have a passion for providing exceptional customer service, working in a fast-paced environment, and ensuring that every guest has an unforgettable experience, this could be the perfect opportunity for you.

Responsibilities
  • Assist Front Desk during busy periods to ensure guests receive excellent service
  • Record all luggage stored in an orderly manner
  • Be knowledgeable about all room categories and amenities
  • Perform small maintenance tasks in rooms
  • Assist with guest enquiries and resolve any issues efficiently
Requirements
  • A full driver's license
  • NZQF level 2 or 3 (ANZSCO Skill Level 4)
  • At least one year of relevant experience may substitute for formal qualifications
  • Confident, well-motivated, enthusiastic, and determined