Customer Service Representative
5 days ago
The Customer Service Representative will play a crucial part in optimising the cargo capacity of flights operated by airlines from New Zealand.
Key Responsibilities- Develop and Manage Relationships
Establish and maintain strong relationships with customers (freight forwarders) to provide exceptional customer experience.
Cargo Reservations and BookingsManage cargo reservations and bookings based on available capacity, ensuring seamless execution.
Cargo Planning and OptimisationWork closely with the team to ensure optimum utilisation of cargo capacity through effective cargo planning.
Loading and ExecutionPlan cargo loads on flights, prioritise shipments, and send instructions to Ground Handling Agents for execution.
Service Quality AssuranceFollow-up on plan execution to ensure high-quality service, with flights flown as booked.
Problem ResolutionLiaise with airline and GHA to resolve service problems and follow-up to ensure resolution.
About You- Air Freight Industry Experience
Prior experience in air freight is essential for success in this role.
Proven Customer Service SkillsExcellent communication skills and a proven track record in providing outstanding customer service are required.
Proficient in MS Office SuiteFamiliarity with MS Office Suite is necessary for daily tasks.
Dangerous Goods CertificationDangerous Goods Certification is an advantage but not mandatory.
New Zealand Work PermitApplicants must have the right to work in New Zealand permanently.
-
Customer Service Representatives
3 days ago
Auckland, Auckland, New Zealand Clmnz Full timeCustomer Service Representatives - Mount Albert Community and Leisure CentreDo you have customer service experience?Do you love working with people?Would you like to work with a fun and motivating team?If yes, do not hesitate.Apply todayThe Mt Albert Community and Leisure Centre is on the hunt for full and part-time Customer Service Representatives who can...
-
Customer Service Representative
2 days ago
Auckland, Auckland, New Zealand Walter & Wild Full timeJob OverviewWe are seeking a permanent full-time Customer Services Representative to join our Customer Service team at our Mangere site. This role is integral to the business, providing timely and accurate processing of all orders and recording of consumer feedback.
-
Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeTesla, Inc. is seeking a highly skilled Customer Service Representative to join our team as a Service Advisor in Auckland South. This role requires excellent customer and employee interaction skills, technical knowledge, and the ability to provide strong customer service.ResponsibilitiesAnswer phone calls, emails, and drive-ins to address customer concerns...
-
Customer Service Representative
7 days ago
Auckland, Auckland, New Zealand Tangram Full timeCustomer Service Representative - NewmarketBapcorListed 5 days agoListing DescriptionLocation: Auckland City, AucklandJob type: Full timeDuration: PermanentDescriptionAre you a natural communicator and relationship builder?Excellent Mon to Fri regular hours with alternative SaturdaysAmazing team culture, development opportunities and awesome manager...
-
Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand Hato Hone St John Full timeAbout the Role: We are seeking a Customer Service Representative to join our Telecare team. As a key member of our team, you will play a crucial role in supporting new customer acquisition referrals and promoting the benefits of our St John Medical Alarm.Key responsibilities include providing accurate information on all Telecare products and services, as...
-
Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand University Of Auckland Full timeAbout the RoleAre you looking for a career that involves working with students? We are seeking Customer Service Representatives to join our team at the University of Auckland. As a key member of our Student Experience Centre, you will be responsible for providing exceptional customer service to our students, answering their queries, and resolving any issues...
-
Customer Service Representative
22 hours ago
Auckland, Auckland, New Zealand Fletcher Building Limited Full timeAbout the RoleWe are seeking an organised and reliable team player to join our Operations team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, processing sales at our trade counter, and assisting customers with returns or repairs.This is a permanent full-time role...
-
Customer Service Representative
2 days ago
Auckland, Auckland, New Zealand Adidas Part timeAre you a motivated and enthusiastic individual looking for a new challenge? Adidas is seeking a Customer Service Representative to join our team at the Auckland Airport Performance Store. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our store.Responsibilities:Resolving...
-
Customer Services Representative
4 days ago
Auckland, Auckland, New Zealand 4875 Rhenus Logistics Warehousing New Zealand Limited Full timeCustomer Services Representative page is loadedCustomer Services RepresentativeApply remote type Not Remote locations Auckland, New Zealand time type Full time posted on Posted 2 Days Ago job requisition id JR109414Business Unit: BU Warehousing SolutionsBusiness Line: BL Warehousing Solutions Int.Target Hire Date: 2025-03-04What You Can Expect: Provide...
-
Customer Service Representative
4 days ago
Auckland, Auckland, New Zealand Tangram Full timeProgrammed / PERSOLKELLY | Listed 3 days agoCustomer Service RepresentativeListing DescriptionLocation: Auckland City, AucklandJob type: PermanentDescriptionBring your Customer-Centric ApproachPart-time hours (12:00 pm to 5:00 pm, Mon to Fri) - PermanentOn-site - Mt.WellingtonAbout the companyOur client is passionate about helping people save money while...
-
Customer Service Representative
1 day ago
Auckland, Auckland, New Zealand Quinn Recruitment Full timeFind your new job at Quinn"You'll love it"Find Your Next JobCustomer Service RepresentativeCustomer Service RepresentativeCustomer Service / Auckland City Fringe· City Fringe LocationJoin a dynamic, customer-focused company based in the heart of Auckland's vibrant city fringe. Our clients are a rapidly growing business known for their innovative approach to...
-
Customer Service Representative
22 hours ago
Auckland, Auckland, New Zealand Hynds Pipe Systems Limited Full timeKey ResponsibilitiesAs a Customer Service Representative at Hynds Pipe Systems Limited, you will play a key role in ensuring customer satisfaction. Your primary responsibilities include delivering top-notch service to our valued customers, building strong relationships, and providing solutions to their needs.Provide exceptional customer service and sales...
-
Customer Service Representative
2 days ago
Auckland, Auckland, New Zealand Instillery Group Full timeAt Instillery Group, we're seeking a Customer Service Representative to join our team in Auckland CBD. This full-time role offers a competitive salary of $72,666 + KiwiSaver and a Classification: Customer Service - Customer Facing.The key responsibilities of this position include:Supporting customers by installing, servicing, and demonstrating medical...
-
Customer Service Representative
4 days ago
Auckland, Auckland, New Zealand Sunglass Style Limited Full timeSunglass Style Limited is seeking a dedicated Customer Service Representative to join our Highbrook Team. This is a Full time permanent role that offers career growth & development, competitive salary based on experience, and a pathway into sales.Job DetailsFull time permanent roleHighbrook locationClose knit teamWe are looking for an experienced individual...
-
Customer Service Representative
5 days ago
Auckland, Auckland, New Zealand Tangram Full timeBapcorListed 5 days ago Be an early applicantListing DescriptionLocation: ManukauJob Type: Full-timeDuration: PermanentDescriptionAre you a natural communicator and relationship builder?Excellent Mon to Fri regular hours with alternative SaturdaysAmazing team culture, development opportunities, and awesome manager supportIf you're a great customer service...
-
Customer Service Representative
2 days ago
Auckland, Auckland, New Zealand The Warehouse Full time**Job Summary**We are seeking an experienced Customer Service Representative to join our team at The Warehouse. In this role, you will be responsible for providing exceptional customer service, processing online orders, and maintaining store displays.About You:You have previous experience in a customer-facing role, preferably in retail or hospitalityYou...
-
Customer Service Representative
9 hours ago
Auckland, Auckland, New Zealand Invacare Australia Pty Limited Full timeInvacare is a proud supplier of mobility and medical equipment that is used in hospitals, aged care facilities and homes all around the world. We have an extensive line of products which includes manual and powered wheelchairs, mobility scooters, beds and mattresses, patient lifters, ramps and more. Our mission? To make Life's Experiences Possible.We have an...
-
Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand Trade Me Limited Full timeHertz is more than a rental car business.It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services.Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today.Our global company includes our other reputable...
-
Customer Service Representative
3 days ago
Auckland, Auckland, New Zealand Hibiscus Coast App Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Mitre 10 Whangaparaoa. As a key member of our front-line services team, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Process transactions efficiently and accuratelyAssist customers with refunds, product exchanges,...
-
Customer Service Representative
5 days ago
Auckland, Auckland, New Zealand Star Personnel Full timeStar Personnel is seeking a skilled Customer Service Representative to join our team. As a key member of our global freight forwarding company, you will be responsible for managing a high-profile customer, focusing 90% on Export Airfreight and 10% on Import Airfreight.The role involves:Liaising daily with your client to provide updates and answer queries...