Guest Services Attendant

3 weeks ago

Auckland, New Zealand Heritage Hotel Management Limited Full time

Heritage Hotel Management operate Heritage, CityLife and Heritage Collection Hotels within New Zealand.
At Heritage Hotels, our focus is delivering The Heritage Experience (T.H.E.)
which promises an exceptional and personalised experience every time a guest stays with us.
Our H.O.P.E.
values are Honesty, Ownership, Passion and Empathy.
About the role:  We are looking for one full-time Guest Services Attendants to join our Reception team, reporting to the Front Office Manager.
You will: Welcome all hotel guests with excellent customer service skillsEnsure that interactions with our guests are positiveValet park guests' cars and provide luggage assistance Advise guests about the hotel services and our local area Build a strong working relationship within the hotel between departments About you:  Flexible to work a variety of shifts as required including weekends and public holidays Prior hotel experience preferred although full training will be givenClean restricted or full NZ drivers license is a must - no exceptionsGreat interpersonal skills and communication skillsA 'can do' attitude and willingness to learn Valid working rights in New Zealand About our benefits:  Supportive and fun work environmentGreat reward and recognition programme including annual wage reviewsDiscounted and complimentary hotel room nightsLaundered uniform providedIf you enjoy interacting with people, have a positive outlook and work well under pressure then this is your chance to join a fantastic team that truly values its employees

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