Sunrise (Night) Manager

2 weeks ago

Auckland, New Zealand Cordis, Auckland By Langham Hospitality Group Full time

Add expected salary to your profile for insights.Candidate must have valid work right in NZ to be considered for this role.Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under brands such as The Langham Hotels and Resorts and Cordis Hotels and Resorts. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland's landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand's Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.We are looking for a full-time Night Manager to join our Front Office reception team. Be part of the first impression in delivering a heartfelt Kiwi service to our guests.The Role:Leading the sunrise team, in this role you will oversee the hotel from 2230 - 0700, or thereabouts, ensuring we deliver a friendly, efficient, and accurate service to our late arrivals and early risers.Your responsibilities will include:Oversee the sunrise team across the hotel to develop, review and maintain Cordis service quality standards.Provide training to new Cordis colleagues.Encourage and motivate our team to achieve KPIs by leading by example and taking initiative in creating moments of WOW for our guests.Be the first point of contact for all situations that may arise and liaise with relevant departments, individuals, and third parties.Promote revenue-generating opportunities by enabling a culture of showing the guest the best the hotel has to offer.Our Ideal Candidate:Leadership charisma from the heart.Previous experience in a large 5-star hotel, luxury hotel, or cruise ship environment.A minimum of 2 years experience in a similar position including night audit functions and end of day rollover while leading the team to deliver exceptional service.Experience working the sunrise shift.A high level of English comprehension and impeccable personal grooming.We are looking for someone who can work permanent nights, across a 7-day rotating roster.Hold a General Manager's license.A personality and attitude that is not scared of hard work, can think outside of the box in problem-solving, and is eager to pass on their knowledge to encourage others to develop a Front Office career.Hold an NZ full Driver's license.Hotel / Hospitality qualification will be highly regarded.You will also be in charge overnight in the event of an emergency - you must be able to control a crowd and an evacuation procedure with calm and authority.Cordis is not just about delivering a memorable experience for our guests but an amazing experience for you. So if you are ready, we will reward you with:Opportunity to grow your career within Langham Hospitality Group.Freshly pressed uniform every shift.Discounted parking.Staff meals and plenty moreWhat nowCordis Auckland is a brand by Langham Hospitality Group. So if this vacancy has got your heart excited, get in touch by clicking Apply now
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