Customer Operations Lead
1 week ago
About the Company: This company is a specialist in time-critical logistics for the Australasian Healthcare community. Their mission? To improve patient outcomes and save lives. With over 20 years of expertise, they boast the largest hospital-to-hospital network in Australia and New Zealand and are rapidly expanding to meet their customers' needs. About the NZ Branch: Established 7 years ago to support Australian customers, the NZ branch offers bespoke 3PL services, critical same-day transport, and planned overnight transport nationwide. Conveniently located in Penrose, the team has grown from 4 to 9 members in the past 18 months, with significant growth still ahead. The Role: We're seeking a Customer Operations Lead for their dynamic Auckland team. This is a full-time, permanent role based in Penrose, with ample growth opportunities. Due to the critical nature of this business, work-from-home arrangements are not possible. Responsibilities include: Resolving customer queries via phone and email Monitoring critical transport bookings Managing reverse logistics for medical loan kits Providing Sales and Business Development support Ensuring compliance with company standards Acting as a backup to the Auckland Operations Manager Taking full ownership of the Customer Service function The Ideal Candidate will have: Experience in logistics, particularly point-to-point or time-critical transport Strong customer service and communication skills A team-oriented mindset and a willingness to go the extra mile Good knowledge of the NZ map and hospital locations Familiarity with import/export processes Perks of the Job: Generous cash bonus for successful customer leads and referrals for new hires Paid day off on your birthday for an annual health check Discounts at a leading technology retailer Opportunity to shape the future of the business Who We're Not Looking For: Individuals who are not proactive Those who do not work well in a team Candidates with frequent absenteeism (we will reference check) The Future Leader: As the company grows, the right candidate could advance to Customer Operations Manager. They value thought leadership, process innovation, and the ability to build a high-performing team. Why Join This Team? If you're tired of corporate red tape and want to make a direct impact, this company offers a supportive environment where your ideas are heard and quickly implemented. Join to help facilitate the delivery of life-saving equipment and be part of a small, highly engaged team with big ambitions. Ready to make a difference? Apply now by uploading your CV (preferably word-format). #J-18808-Ljbffr
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Customer Operations Lead
3 weeks ago
Auckland, New Zealand Team Recruitment Full timeFreight/Cargo Forwarding (Manufacturing, Transport & Logistics)About the Company:This company is a specialist in time-critical logistics for the Australasian Healthcare community. Their mission? To improve patient outcomes and save lives. With over 20 years of expertise, they boast the largest hospital-to-hospital network in Australia and New Zealand and are...
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Customer Operations Lead
2 days ago
Auckland, New Zealand Team Recruitment Full timeAbout the Company: This company is a specialist in time-critical logistics for the Australasian Healthcare community. Their mission? To improve patient outcomes and save lives. With over 20 years of expertise, they boast the largest hospital-to-hospital network in Australia and New Zealand and are rapidly expanding to meet their customers' needs. About the...
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Customer Operations Lead
2 weeks ago
Auckland, New Zealand Team Recruitment Full timeAbout the Company: This company is a specialist in time-critical logistics for the Australasian Healthcare community. Their mission? To improve patient outcomes and save lives. With over 20 years of expertise, they boast the largest hospital-to-hospital network in Australia and New Zealand and are rapidly expanding to meet their customers' needs. About the...
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Customer Operations Lead
2 days ago
Auckland, New Zealand Team Recruitment Full timeAbout the Company: This company is a specialist in time-critical logistics for the Australasian Healthcare community.Their mission?To improve patient outcomes and save lives.With over 20 years of expertise, they boast the largest hospital-to-hospital network in Australia and New Zealand and are rapidly expanding to meet their customers' needs.About the NZ...
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Cleaning Process Operator
2 days ago
Auckland, New Zealand Adecco Manufacturing & Operations Full timeWe are a leading global recruitment firm seeking a reliable team player to support our client in Wiri. If you understand health and safety practices and can work comfortably in cold environments, this role may be for you.Key Responsibilities: Cleaning: Maintain cleanliness in the factory, including pre-rinsing equipment, washing surfaces, and sanitizing...
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Cleaning Process Operator
2 days ago
Auckland, New Zealand Adecco Manufacturing & Operations Full timeWe are a leading global recruitment firm seeking a reliable team player to support our client in Wiri. If you understand health and safety practices and can work comfortably in cold environments, this role may be for you. Key Responsibilities: Cleaning: Maintain cleanliness in the factory, including pre-rinsing equipment, washing surfaces, and sanitizing...
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Customer Experience Lead
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Customer Experience People Lead
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Customer Experience People Lead
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Auckland, New Zealand Roman Health Pharmacy Llc Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We support our people to do the best work of their...
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Customer Experience People Lead
2 days ago
Auckland, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We support our people to do the best work of their...
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Customer Experience People Lead
2 days ago
Auckland, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We support our people to do the best work of their...
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Customer Experience People Lead
2 days ago
Auckland, New Zealand Roman Health Pharmacy Llc Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...
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Customer Support Lead
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Auckland, New Zealand Timely Full timeThis role is full time, permanent, remote role and can be based anywhere in New Zealand. You must be legally entitled to work in New Zealand. Applications close when we find the right person! Timely has come a long way since our inception in 2011. We serve over 20,000 customers in 100 countries and are on a mission to build the leading platform for beauty...
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Revenve & Business Operations Lead
4 days ago
Auckland, New Zealand Timely Full timeThis role is full time, permanent, remote role and can be based anywhere in New Zealand. You must be legally entitled to work in New Zealand. Applications close when we find the right person! Timely has come a long way since our inception in 2011. We serve over 20,000 customers in 100 countries and are on a mission to build the leading platform for beauty...
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Customer Operations Manager
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Auckland, New Zealand Vector Full timeDevelopers/Programmers (Information & Communication Technology)Full timeWant to work somewhere where you are doing good for the world, your community and yourself at the same time?Whatever your role at Vector, we'll stretch you to find solutions for some of the world's biggest challenges. And they don't get much bigger than redesigning our energy future for...
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Customer Operations Manager
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Auckland City, New Zealand Vector NZ Full timeCustomer Operations Manager Full-time Engagement type: Permanent - Employee Department: Vector Technology Solutions (VTS) **Do yourself a power of good** Want to work somewhere where you are doing good for the world, your community and yourself at the same time? Whatever your role at Vector, we’ll stretch you to find solutions for some of the...
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Customer Experience People Lead
2 days ago
Auckland, New Zealand Roman Health Pharmacy Llc Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...
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Customer Experience People Lead
2 days ago
Auckland, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
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Customer Experience People Lead
1 week ago
Auckland, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...