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    **The Role** Our Trade Counter team are looking for someone who loves delivering first-class customer service, with an outgoing, sunny personality and who doesn’t mind a bit of hard work. This is a challenging but rewarding role, working together with the Timber, Trade and Dispatch teams. Your primary focus will be to assist our Trade and DIY customers...

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Trade Counter

2 months ago

Auckland, New Zealand Mitre 10 Full time

Our organizationAs the biggest home improvement retailer and a trade partner of choice, life at Mitre 10 is fast-paced and offers huge scope. We offer all you need, from foundation to fenceline.As a Kiwi-owned business partnering with some of New Zealand's best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.Since Riviera Hardware Holdings' inception in 2009, starting with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand's largest hardware retail store, Mitre 10 MEGA Albany, as well as in New Lynn, Warkworth, Whangaparaoa, and Silverdale, which also boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.About the jobWe offer a competitive hourly rate above minimum wage (dependent on experience and/or skill) and a range of employee benefits, including a generous staff purchase scheme at select Columbus Cafés and Mitre 10 stores This is a permanent, full-time, on-site role located in Warkworth. Please state your availability (and roster pattern match) in your cover letter, as the days below are not open to change: Tuesday, Wednesday, Thursday (10:30-19:00) and Friday and Saturday (06:30-15:00)About the roleWe are currently hiring an experienced Sales Counter Assistant for our Trade (Timber and Building) department to serve the Warkworth community. You will assist customers in concluding their purchases in the drive-thru and shop floor alike, ensuring all timber products are sold under the correct SKUs and measurements (linear meters). Your day will include processing transactions (via SmartMate, cash, EFTPOS, credit cards, gift vouchers etc.), processing applicable loyalty card programs, providing product information, and answering questions from customers. You will also support the Trade Sales and Timber and Building store team.What will you bring?You could be a trade-specific retail assistant, or you may be a student studying construction, quantity surveying, or architecture, or a checkout operator with a high level of numeracy (Year 13 calculus preferred).A valid, full, clean Class 1 driver's license, as you may need to move or park delivery vehicles and pool cars if required.Comfort with picking up new technology.An affinity for providing an excellent customer service experience.Awareness and understanding of health and safety practices.Availability for the above roster pattern.You would be a local Warkworth resident likely residing in one of the following areas: Ara Hills, Hatfields Beach, Kaipara Flats, Leigh, Mahurangi East, Mahurangi West, Makarau, Matakana, Omaha, Pakiri, Point Wells, Sandspit, Snells Beach, Ti Point, Whangateau, and Whangaripo.Apply nowReady to build your future with us? If you're excited about joining our team at Mitre 10 MEGA Warkworth, apply now Submit your cover letter (highlighting your availability) and CV through the link below – we'd love to hear from you and see how you can make a difference in our community.
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