Front Office Manager

5 days ago


Hastings, Hawke's Bay, New Zealand Cavanagh & Associates Full time

Be part of the hotel leadership team: 2ICWe are looking for a passionate and energetic hospitality professionalBusy and rewarding role; no two days will be the same.
Varied roleResponsible for looking after guests and front office team.
2IC roleAre you a passionate and energetic hospitality professional wanting to advance your hospitality management career by becoming the Front Office Manager in Napier?
If 2025 is the year for you to further accelerate and advance your hospitality management career, then this is the job for you
Apply nowAs Front Office Manager you will be part of the hotel leadership team.
You will be 2IC to the Hotel Manager, assisting with and overseeing day-to-day operational functions.
Your day will be spent welcoming guests on arrival, supporting Guest Services team, and driving a positive team culture to enhance the guest experience and deliver business goals.As Front Office Manager you will be responsible for:Staff management, coaching, and trainingAssist and support Guest Services team to achieve optimum resultsEnsure the ultimate guest experience through a genuinely warm and personalised serviceInspire the highest front of house standardsInteract with guests delivering exceptional service and experienceFront of house duties; check ins and check outsProblem solve and troubleshootReports and administrationWork closely with and in conjunction with the Hotel ManagerThe successful candidate will need to have proven front office leadership hospitality experience, a strong focus on excellence, plenty of enthusiasm, a flexible approach, be self-motivated, a team player and able to work well in a high-pressure environment.As already mentioned, if 2025 is the year for you to further accelerate and advance your hospitality management career, then this is the job for you
Apply now
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