Family Store Assistant

2 days ago

Waikato, New Zealand The Salvation Army Full time

CambridgeBlend your excellent customer service, driving and logistics skills No two days are the same Want to join a great organisation AND make a difference in your community?
About the Family Stores: Our nationwide network of over 130 Family Stores sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware.
We aren't your typical retail store, no two days are the same in terms of our customers, the number of donations received, or what you may find while processing and pricing goods to sell.
About the Role: This role is a combination of Collection and Delivery Coordinator to ensuring the pickup and drop off of donated goods along with retail customer services.
You will have a eye for detail and an ability to work in a fast paced, high stock volume retail environment.
On any given day, tasks can switch between collection and drop and serving and assisting within the stores as required.
You will have a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targets.
Key Responsibilities: Providing excellent customer service to customers and donors Complete collections and deliveries of goods in accordance with a daily scheduleScheduling and planning of efficient routes to optimise processing operations in storeLoading, unloading, and stacking goods safely, and appropriately Complete daily vehicle checks, ensuring the vehicle is maintained to a high standardEnsuring compliance with policies and standard operating procedures, including health and safety and audit controlsContribute to a positive team culture and general duties of the Family Stores as required.
Person Specification: Resilient, positive and people-oriented team player with a natural ability to relate to people from diverse backgroundsA full, current, clean New Zealand driver's license, class 1 (motor vehicle) and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential Have a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targetsPhysically fit and capable of regular heavy lifting - this is a daily part of the roleSelf-managing, able to keep to task and re-prioritise as required whilst under pressureSpatially aware with a quick thinking, logical and problem-solving mindsetA clear communicator, both verbally and writtenCapable of using various retail and communications technologyAn ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army.
Be comfortable working within set procedures but able to apply sound judgement when initiative is required.
Have the right to work in New Zealand.
All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check.
.
Our offer to you: An additional 5 days leaveFree confidential counselling services to support your wellbeingSubsidised flu vaccinations A position within a long-standing, respected nationwide organisation Opportunities for growth and developmentA varied and fast paced role in a friendly fun teamEnthusiastic team of likeminded peopleThe chance to make a difference in your communityCandidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.
Hours of work: This role is a Permanent/Full time role at 40 hours per week.
Please note, Family stores operate on some public holidays.
The starting hourly rate for this role will fall between $26 and $27 per hour, depending on experience.
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

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