Loss Prevention Officer

4 weeks ago


Christchurch, New Zealand New Zealand Asset Protection Ltd Full time

New Zealand Asset Protection Ltd has a full time opportunity for a Loss Prevention Specialist to join our Security team. Join our business where we value our people and proudly serve our community.
We value our team and offer opportunities for growth and development.
As a Loss Prevention Specialist you will engage with customers, liaise regularly with appropriate employees to identify steps and systems to reduce all loss, monitor CCTV, conduct internal and external checks of the store and maintain up to date knowledge of current applicable legislation and loss prevention initiatives and methods.
Loss Prevention within NZAP is not just about theft, it's about making improvements to prevent it from occurring in the first instance. That's why we are always looking for smart, motivated, and passionate individuals to join our team
The position is permanent, full time working a minimum of 30 hours per week on a rotating roster. We require security cover across all 7 days, and over all our trading hours (9am - 10.30pm), so rostered shifts will vary, however the roster will be set at least 3 weeks in advance.
The Role:

The position will have an operational focus, a people focus and a health and safety focus.
Reporting directly to the director, the role involves regularly completing floor walks, monitoring CCTV footage, liaising regularly with employees, and handling all steps relating to the apprehension and processing of shop lifters.
You may assist in coordinating employee training in areas such as conflict resolution and emergency scenario training.
Ensuring all appropriate paperwork and record keeping is completed including preparing security reports for internal and external agencies.

About You:
We are looking for someone that is driven to succeed in this role, that displays discretion, a positive attitude and the ability to build rapport with staff and customers.

Minimum 12 months Security/Loss Prevention experience, ideally in a retail environment.
Current Certificate of Approval, or the ability to obtain one.
Current First Aid certificate, or the ability to obtain one.
Physically fit and able to fulfill the requirements of the role.
Proven experience building positive relationships with people from all cultures and backgrounds.
The ability to maintain a calming presence to customers and staff.
Remain professional and have a high level of maturity.
Someone with the flexibility to step in and work a range of shifts including weekends.
The ability to pass a pre-employment drug test.

In return we can offer not only a competitive rate of pay, but also a number of attractive employee benefits. Your career with us will also be supported by opportunities for training, development and progression.
Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Loss Prevention Officer?
Do you have loss prevention experience?
Are you willing to undergo a pre-employment medical check?
Do you have a current New Zealand driver's licence?
Do you own or have regular access to a car?

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