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Store Security/loss Prevention Person for Mega

1 month ago

Christchurch, New Zealand Mitre 10 Full time

Smith's Mitre 10 are a family owned Christchurch business which strives to offer exceptional customer service to every customer every time.

This is your opportunity to be part of the team that strive to make Smiths Mitre 10 MEGA Papanui a number one destination for all trade and DIY alike.

Are you passionate about safety and security? By being vigilant, alert and proactive you will play a critical role in the overall success of our store by ensuring all property, merchandise and personnel are kept in a safe and secure environment; while ensuring Mitre 10 MEGA Papanui continues to be a number one destination for customers and acting in the best interests of the Company at all times.

This is a permanent full
- time role working Tuesday to Saturday approximately 42.5 hours per week

Reporting to the Operations Manager, you will be responsible for:

- Reducing shrinkage by promoting profit protection/loss prevention throughout all areas of our store.
- Creating and maintaining a secure work environment for all people within and around our store by detecting and deterring thieves and fraudsters.
- Monitoring the shop floor for suspicious or potentially fraudulent activities
- Ensuring customers leaving our Drive Thru exit have had their transactions processed accurately.
- Share and gather intel utilising the community loss prevention platform. Identify and collaborate with our store’s network to prevent loss and harm.
- Promoting a culture of Safety and Wellbeing by training and coaching our team to be vigilant in the area of loss prevention and safety
- Communicate effectively with team members, team leaders, external security providers and managers in regard to security and safety measures
- Collaborate with law enforcement where applicable in matters of crime reporting
- Good time management
- Confidence to cope in tense and stressful situations
- Great communication skills
- Be fit and healthy
- Cope under pressure, remain calm and not get flustered.
- Have a quick and alert mind - be resilient and resourceful.
- Maintain the highest integrity, honesty and confidentiality at all times.
- Ensure our customers have a fantastic shopping experience with us.
- Demonstrate positive and professional behaviour at all times.