Group Manager, Service Improvement

1 month ago


Wellington, New Zealand Cgr Services Full time

Contribute to transforming the future of health in this Group Manager, Service Improvement role

Flexible working supported to balance your workplace and lifestyle
Located in the Central Region
Permanent, full-time opportunity

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system.
This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
Te whiwhinga mahi The Opportunity
The Pae Ora legislation gives us the mandate and opportunity to create a system of commissioning that has the needs of whanau and communities at its heart.
In this new model, we are not commissioners holding the power. We are Te Tiriti o Waitangi partners and allies, we are listeners of diverse voices, we are holders of the space for communities and whanau to lead.
We are a team of teams who live within and reflect the communities we serve.
We are responsible for designing community-based systems of care, agreeing health and wellbeing plans, executing those plans, and monitoring outcomes which then feed into the design process.
We work in partnership with our Te Whatu Ora and Te Aka Whai Ora colleagues to shape system-wide public health services across the motu.
The Group Manager, Regional Service Improvement will be responsible for overseeing a team of quality assurance and improvement advisors tasked with ensuring NGO funded services meet clinical quality and patient safety requirements.
The team will also include advisors tasked with implementing clinical good practice around well child services, advanced care planning, and any other budget related quality improvement initiatives around funded providers.
Mou About you
You will bring the ability to think conceptually and anticipate the impact of decisions on long-term outcomes and develop responses in consultation with key stakeholders.
In addition, you will have experience leading clinical service improvement teams, experience in quality assurance and improvement processes, commissioning across a wide variety of primary and community health services, and high performing teams.
You will have a passion for ensuring our health services respond to the health needs of our communities, achieve equity across population groups, are efficient and improve Maori health equity.
If you have a strong drive to deliver and are eager to make a difference in the healthcare industry, then we want to hear from you.
Nga pukenga me nga wheako Skills and experience
Needs to draw on extensive experience in varied environments, stretching 10 years or more including:

Demonstrated experience in leading system and service design
Experience leading highly skilled, high performing and engaged management and professional teams in a multi-faceted and demanding environment
Demonstrated experience in the development of high quality and timely business strategies and initiatives across a large organisation
Demonstrated experience at a leadership level for developing, maintaining and influencing relationships and partnerships across sectors and organisations including with Maori and Pacific Peoples and groups
A relevant tertiary or professional qualification

Ka kawea e koe You will bring:

A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role
Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth

Nau mai, uru mai Come and join us
When you join us, you become part of transforming the health system. This is a once in a lifetime change that will touch the lives of everyone in Aotearoa, and future generations.
Our name, Te Whatu Ora, means 'the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all.
We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Maori and ensures greater access, experience and outcomes for those traditionally not well served by the system Maori, Pacific and Disabled People.
To matou whakahaere ki te tika, te rereketanga, me te whai wahi mai Our commitment to equity, diversity and inclusion
We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment.
If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
Me pehea te tuku tono How to apply
To view the position description and/or apply for the role (by submitting your cover letter and CV), please click APPLY NOW.
For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Ashlyn Clarricoats, Recruitment Consultant at ******

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