Product Support Technical Engineer

1 month ago

Wellington, New Zealand Cableprice New Zealand Ltd Full time

About the Opportunity:Are you looking to step off the tools? Move into a role that is 8-5 with no more callouts?We are looking for a highly qualified Equipment Technician to join our Product Support team. You will be providing prompt technical problem resolution and be the go-to person for our technicians that need assistance with diagnostic troubleshooting. You will need to keep up to date with changes and improvements in the market and be a product expert primarily on our Hitachi and Bell products.To be successful in this role you will have:The ability to advise and assist with fault diagnosis, repairs, and planning of machine modifications.Pride in delivering excellent customer service and maintaining lasting relationships with all stakeholders.Experience reporting to the Manufacturers and Key Stakeholders.In-depth current industry knowledge.Detailed knowledge of CablePrice's product range will be advantageous.About us:CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts, and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Bell Equipment, McCloskey International, HSC Cranes, Montabert, MB Crushers, and Isuzu Industrial and Marine Engines. Furthermore, CablePrice is the authorised sales, parts, and service dealer for the full range of Mercedes-Benz, Freightliner, and Fuso trucks in the South Island, and the authorised sales, parts, and service dealer for Isuzu Trucks in Wellington, and as of recently the full range offered IVECO from their light commercial, 4x4, right up to heavy-duty on and off hi-way truck range in Palmerston North and Hastings.Why join us at CablePrice:An attractive and competitive remuneration package.Company Health Insurance: We offer Southern Cross's 'Wellbeing One' plan to our staff and have discounted premiums for your immediate family as well.Career Development opportunities: We have a commitment to our employees to help them develop and become multi-skilled in their career.Boost Employee Benefits Program: 'Boost' connects all our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores.Stability: CablePrice Ltd is a well-established and reputable company. This is a permanent full-time position that gives you long-term job security.Company Culture: Included in this is a supportive management structure that values your input in finding new and improved ways to achieve successful outcomes for our customers.Refer a Friend Bonus: On top of this, our employees can earn up to $2000 if the referral is successful. $2K is a good weekend away.If you want to work with the best, are passionate about excellent customer service, and want a successful future with CablePrice, then this is the perfect role for you. Apply now
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