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Monitoring Operator

1 week ago

Tauranga, Bay of Plenty, New Zealand Trade Me Limited Full time

As a Communication Centre Operator, you will be the first point of contact for alarms, incidents, and urgent security responses.
Your role is crucial in ensuring timely and effective communication between our clients, security teams, and emergency services.Key Responsibilities:Monitor and respond to alarms, CCTV feeds, and security alerts.Dispatch and coordinate security personnel efficiently.Communicate professionally with clients, emergency services, and internal teams.Maintain accurate records and incident reports.Problem-solve and make quick decisions under pressure.Follow company protocols to ensure the highest security standards.What We're Looking For:Excellent communication skills, both verbal and written.Ability to multitask and stay focused in a fast-paced environment.Strong attention to detail and a proactive mindset.Experience in a control room, security, emergency services, or customer service is advantageous but not essential.Tech-savvy with the ability to learn new systems quickly.Reliability and ability to work flexible shifts, including nights and weekends.A clean criminal record and eligibility to work in New Zealand.Why Join Us?Competitive pay and opportunities for career advancement.A supportive and inclusive team environment.Ongoing training and professional development.Work with an industry-leading, locally owned security provider.If you're ready to take on a dynamic role where your skills make a real difference, we'd love to hear from youApply online for this role or contact Josh Harper for more information.
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