Head Housekeeper

Company Description Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, Join us and become a Heartist. Job Description Job Summary To lead, manage and supervise the Housekeeping Assistants to ensure the hotel achieves the standards required.
To provide a high standard of cleaning and laundry.
Ensure that furniture is polished and fittings and fabrics are cleaned to a specific standard.
Key Responsibilities: Prepare and maintain a rota ensuring the Housekeeping department is adequately staffed at all times.Instruct the Housekeeping team in their roles and required duties.Provide related training to all housekeeping personnel and maintain associated records.Ensure that all cleaning consumables are ordered from current nominated suppliers in line with company purchasing policy.Work with agreed budget guidelines on staff costs and consumables and cooperate in any action necessary to keep within budget.Ensure that all rooms and public areas are cleaned to the highest standard.Organise deep cleaning duties when required.Ensure there is sufficient stock of linen, guest supplies, and cleaning materials.Conduct linen stock taking and maintain records.Control records and storage of lost property.Liaise with the front office regarding special requests.Promote best practices through motivating staff and maintaining good employee relations.Maintain communication with Front Office and Maintenance Departments to a high standard.Ensure working hours of the department are handed to the General Manager in good time for payroll cut-off periods.Health & Safety As an employee of Fairview Hotels Ltd, you have a duty under the Health & Safety at Work Act 1974, to:Take reasonable care of the health and safety of yourself and all other persons who may be affected by your acts or omissions at work.Cooperate with your employer to ensure compliance with Health & Safety legislation and adhere to the Health & Safety policies and procedures of the hotel.Attend all Health & Safety training as standard mandatory practice.Ensure all faults are reported to the Maintenance department and followed up.Ensure all contract work is conducted correctly.This job description is intended to illustrate the main duties and areas of responsibility for the position of Head Housekeeper and is not exhaustive.
You are advised that the duties and responsibilities may change from time to time.

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