Implementation Consultant

11 hours ago


Auckland, New Zealand Employment Hero Full time

Location: Auckland, New Zealand
Sector: IT
Salary: Competitive
Our mission and where you fit in
At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.
There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match
What might your days look like
The Implementation Consultant plays a key role in our Customer Experience Delivery teams, responsible for the end-to-end implementation of the Employment Hero platform, including both HR and Payroll modules.
As the primary contact for customers, you will guide them through the implementation process by gathering requirements, configuring the platform(s), and ensuring compliance with legislative standards.
You will ensure that both HR and payroll systems meet the requirements of Fair Work and National Employment Standards in Australia, as well as the corresponding legislative standards in New Zealand.
You will also ensure that clients adhere to all relevant labour laws, providing guidance on compliance with payroll tax, leave entitlements, superannuation, and other statutory obligations.
This role is exciting
Many of our customers are not experts in Payroll and/or HR, but you will help and guide them through our interactive training process.
You will be managing many portfolios at any one time, so to be successful in this role, you will need to communicate effectively, influence stakeholders, and prioritise tasks to drive great outcomes.
As an Implementation Consultant you will End-to-End Implementation: Manage the implementation of both HR and Payroll platforms for clients, ensuring all solutions meet their specific needs.Consultancy and Training: Serve as the main point of contact, delivering comprehensive training and best practice guidance for the HR and Payroll platforms.System Configuration: Work with clients to gather requirements and configure their HR and payroll systems, ensuring compliance with relevant legislation.Cross-Functional Collaboration: Partner with subject matter experts, project coordinators, and technical teams to troubleshoot issues and ensure timely delivery.Root Cause Analysis: Perform detailed analysis and provide recommendations to optimise the platform's functionality to meet client expectations.Customer Relationship Management: Build and maintain strong client relationships, focusing on high customer satisfaction and engagement.Legislative Compliance: Ensure clients are educated on relevant HR and payroll legislation, such as Australian and New Zealand labour laws, and help them configure their platforms accordingly.Process Improvement: Continuously review and enhance our implementation processes to improve efficiency and client outcomes.What will you bring Knowledge of Australian and New Zealand HR/payroll legislation.2+ years of combined experience in HR or payroll implementation (highly desirable but not essential).Exposure to other HR or payroll software and system configurations.Ability to manage multiple clients simultaneously, meeting critical deadlines.Strong communication skills, with the ability to influence and educate clients.Experience delivering customer training and providing technical support is highly regarded.Strong time management and organisational skills, with the ability to handle competing priorities.Experience is important, but for us the biggest measure of success is people who can live and breathe our values.
Show us what you can bring to the table, and we'll empower you to let your talents shine.
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate.
It is our DNA.
You can read all about it on our careers page: https://employmenthero.com/careers/ In short, you'll love working with us if: Revolutionising employment gets your heart racing.You thrive on the flexibility (and responsibility) of a remote-first business.Our values align, and shape how you show up every day.You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.Plus, you'll get to enjoy a number of great perks, including: A generous budget for your home office.Cutting-edge tools and technology.Reward and recognition programs - because great work should be recognised and rewarded.Cashback offers and discounts on popular brands through our Swag app.Employee Share Option Program: be an owner of Employment Hero.Annual Global Gathering - so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024.Are we a match?
Think we're the right match for you?
Fantastic
Click 'Apply' and our talent team will reach out with the next steps.
At Employment Hero, we are committed to safeguarding the privacy of your application data.
To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/ Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply for this position.
Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies.
Thank you.

#J-18808-Ljbffr



  • Auckland City, New Zealand Jayva New Zealand Limited Full time

    **About JAYVA**: Jayva is a specialist consultancy firm, providing training and business consulting services to law firms across the UK, Ireland, New Zealand and the USA. We have offices in each of our regions, however many of our team work remotely from their home office, as the Cloud based technology we use allows us to work from anywhere, any time. We...


  • Auckland City, New Zealand Robert Half Full time

    **The Company** Due to continued growth and expansion, this business is looking for an experienced software implementation consultant, to work across a range of projects for their clients. The organisation are a leading global supplier of financial technology systems and software solutions with a strong presence in NZ and the Pacific region. **The...


  • Auckland City, New Zealand LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. You will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth and successful implementation and delivery of LEAP,...


  • Auckland City, New Zealand LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the **Director of Professional Services**, you will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth...


  • Auckland City, New Zealand LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the **Director of Professional Services**, you will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth and...


  • Auckland City, New Zealand LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the **Director of Professional Services**, you will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth...


  • Auckland City, New Zealand LEAP Legal Software Full time

    **Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. Reporting to the Professional Services Manager, you will work closely with our Data Migration Specialists, Transitions Coaches and the client project team to ensure a smooth and...


  • Auckland City, New Zealand Paragon Recruitment Ltd Full time

    At Ambit, we are on a mission to empower every business to have the right conversations at the right time. We are making this possible through our world-class artificial intelligence and machine learning chatbot technology. While our tech is artificial, our people are not, and that is where you come in. We are down-to-earth, yet driven to succeed, and we...


  • Auckland City, New Zealand Consult Recruitment Full time

    Permanent opportunity for a Business Consultant to join a leading Payroll and Software organisation as they deliver cutting-edge solutions! Join an innovative team who are delivering cutting-edge payroll solutions Deliver across a range of projects in the technology space Great flexible working Occasional domestic travel **The Role**: This role will...


  • Auckland City, New Zealand simPRO Group Ltd Full time

    First Things First - What We Can Offer You - Flexible 4-day work week, paid for 5 days (yes!!) - Hybrid working arrangements - Groundbreaking parental leave program - Second-to-none product training provided - Fun team camaraderie and events - Casual dress - Opportunities for growth and development The Job We are seeking a strong communicator who can...


  • Auckland City, New Zealand Canon Full time

    Flexible work arrangements including work from home - Genuine opportunities for professional development and training - Friendly and collaborative team **About us** As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting...


  • Auckland City, New Zealand AllRecruits Ltd Full time

    **Role** The company delivers smart logistics optimisation software to large enterprise and logistics companies on a global scale. They offer Transport Management Systems (TMS) for carriers and enterprise customers across many industries including livestock, milk, forestry, bulk, fuel and agricultural products and general freight. Our software uses...


  • Auckland City, New Zealand Orion Health Full time

    **Innovate with purpose** Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We're not about selling meaningless, unnecessary products for corporate profitability. You'll be working on technology that will revolutionise global health systems so that we can finally get the...


  • Auckland City, New Zealand Orion Health Full time

    **Innovate with purpose** Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We’re not about selling meaningless, unnecessary products for corporate profitability. You’ll be working on technology that will revolutionise global health systems so that we can finally get...


  • Auckland City, New Zealand Orion Health Full time

    **Innovate with purpose** Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We’re not about selling meaningless, unnecessary products for corporate profitability. You’ll be working on technology that will revolutionise global health systems so that we can finally get...


  • Auckland City, New Zealand Enghouse Full time

    Implementation Consultant /Specialist PROFESSIONAL SERVICES, New Zealand Permanent - Full Time **The Team** The Implementation Consultant will be based in Auckland, New Zealand. You will be part of a dynamic and high performing team of professionals located in Australia and New Zealand reporting to the ANZ Professional Services Manager. The team consist...


  • Auckland City, New Zealand Consult Recruitment Full time

    Proven track record in implementing and customizing Odoo ERP Design customize solutions to streamline operations, enhance productivity Opportunity for career growth in a collaborative company culture **Technology Project Leader and Implementation Consultant** Our client is a dynamic and growth-oriented organization driven by vision & mindset to become the...


  • Auckland City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in About the Role What you’ll bring - Practical knowledge of a implementation cycle and key elements of a solution design for Payroll - Excellent presentation skills and negotiation...


  • Auckland City, New Zealand Simpro Full time

    First Things First - What We Can Offer You - Hybrid working arrangements - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun team camaraderie and events - Paid volunteer leave days - Public holiday exchange - Casual...


  • Auckland City, New Zealand Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...