Service Manager
3 weeks ago
Job Opportunity: Lead the Change for Children in Aotearoa New Zealand Are you driven by the desire to make a real difference in the lives of children and young people in Aotearoa New Zealand? Do you thrive in dynamic environments where your leadership skills, excellent administration abilities, and strong CRM knowledge can shine? If you're nodding your head, the team at Variety - the children's charity want to meet you What We're Looking For: Inspirational Leader: You have a proven track record of managing teams, inspiring others to achieve their best, and fostering a collaborative work environment.Organisational Whiz: You're highly organised and love getting things done. Your attention to detail is second to none.People Person: You connect effortlessly with people from all walks of life and cultures, and you excel at building meaningful relationships.Confident Communicator: You're articulate, whether it's in writing or speaking, and you enjoy being a key player in a bustling team.Problem-Solver: You think outside the box to tackle challenges, improving services and experiences for whanau and communities. The Role: As Service Manager, you'll lead and support a team of four Programme Administrators. Reporting to the Programme Director, you'll ensure our programmes run smoothly and effectively and positively impact the lives of children living in material deprivation in New Zealand. You'll be adept at juggling multiple tasks and the driving force behind our providing administrative excellence across the programme portfolio. Key Responsibilities: Be a champion for children and their families - actively support them through the operational delivery of Variety's Programmes Manage the team - responsible for the operational delivery of Variety's programmes including Kiwi Kid Sponsorship and Individual Grants, Beds for Kids and any future programmes. Manage all programme-related administrative functions, including but not limited to grant-related queries, mail, phones, email-inbox, data management and reporting, and any other administrative duties as required. Community engagement - with key stakeholders including schools, school champions, Iwi, Pasifika, and other non-profit organisations. Why You'll Love This Role: Meaningful Impact: You'll play a crucial role in transforming the lives of children and young people across Aotearoa New Zealand. Your leadership will directly contribute to better services and experiences for whanau and communities.Leadership Opportunity: Manage and mentor a dedicated team of four Programme Administrators, fostering their growth and ensuring the smooth operation of our programmes.Dynamic Work Environment: Enjoy a role where no two days are the same. You'll tackle diverse challenges, collaborate with passionate colleagues, and have the autonomy to implement innovative solutions.Professional Growth: Benefit from opportunities for personal and professional development within the charitable sector. Expand your skills in leadership, project management, and community engagement.Supportive Culture: Join a team that values collaboration, inclusivity, and respect. You'll work alongside people who are as committed as you are to making a positive difference. What You Bring: Leadership Excellence: You have a proven ability to lead, inspire, and mentor a team, fostering a positive and productive work environment.Administrative Mastery: Your strong organizational skills and meticulous attention to detail ensure that all administrative tasks are handled efficiently and effectively.CRM Proficiency: You are skilled in using Customer Relationship Management systems to enhance program delivery and stakeholder engagement.Exceptional Communication: You excel in both written and verbal communication, able to convey information clearly to a diverse range of audiences.Cultural Competence: You possess a deep understanding and respect for the diverse cultures within Aotearoa New Zealand, enabling you to connect authentically with whanau and communities.Innovative Problem-Solving: You approach challenges with creativity and resourcefulness, always seeking to improve services and outcomes for children and families. Join us and be part of a team that's making a real difference in the lives of children and young people across Aotearoa New Zealand. Apply now and help us create brighter futures About Variety Join an inclusive, diverse and talented team. We support flexible working arrangements which allows you to balance your work, your life and your passions. With a strong team culture and our purpose at the heart of everything we do. Variety's purpose is to enable children and you people to thrive in Aotearoa New Zealand. Every day, more than 1 in 8 Kiwi kids go without the basics that most of us take for granted. This has a profound effect on their health, education and self-esteem. Variety provides children with essentials (warm bedding and school uniforms), one-off grants for additional needs (medical and mobility equipment) and access to extra-curricular activities (school camp or swimming lessons). Apply To apply, please click on the "apply for this job" button. Only applications received online through Seek will be accepted. Applications close 21 November.
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