Food & Beverage Manager

4 days ago

Auckland, New Zealand Hilton Worldwide, Inc. Full time

Job Description - Food & Beverage Manager (HOT0B8ZJ)

Job Number: HOT0B8ZJ

Work Locations DoubleTree by Hilton Karaka, 10 Hinau Road, Auckland

DoubleTree by Hilton Auckland Karaka is looking for a dynamic individual to join their team as the Food & Beverage Manager.

Located in the beautiful Karaka, just 30 minutes south from Auckland city, the DoubleTree by Hilton Auckland Karaka is part of the famous New Zealand Bloodstock Sales Centre; the country's largest international thoroughbred auction venue.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.
From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

About the role
As the Food & Beverage Manager, you will be responsible for overseeing the successful running of the entire F&B Operation at DoubleTree by Hilton Auckland Karaka which includes the Restaurant, Bar, In Room Dining, Event Operations, Pool Bar/Restaurant and the Team Member Restaurant.
You will be required to actively drive revenue and create concepts to keep our F&B offerings on trend with the current market.

What will I be doing?
In your role, your responsibilities would include:

Responsible for all food and beverage service areas Build a cohesive engaged team by leading by example and being immerged in the operation Invest time in upskilling your team members to perform at their best Design and execute the annual event calendar for Ethereal Restaurant, the Horseshoe bar and Pool Bar Define standards and processes that lead to an exceptional customer experience Work closely with the Executive Chef to ensure synergy between the food, dining and customer service Respond to guest complaints personally Review the daily financial performance of the entire F&B Operation Ensure operating and financial targets are met throughout the year Increase revenues through innovative promotions whilst driving customer loyalty Actively manage beverage and labour costs As a Hilton team member, you can expect to receive:
• Comprehensive training and support for your new role
• Team member only discount global Hilton room rates
• Discounts of up to 25-50% on products and services in participating Hilton outlets
• Free Car Parking / Free duty meals / Health Insurance
• Career development planning opportunities

What are we looking for?
To successfully fill this role, you should have a passion for food, hospitality and be a strong team player.
In addition, you should have the attitude, behaviours, skills, and values including:

At least 2 years' experience as a Restaurant Manager in a leading restaurant environment A passion for hospitality and delivering exceptional guest experiences Strong financial acumen, able to manage labour costs Demonstrated ability to resolve issues and conflict Work efficiently under pressure Well-presented, organised, positive and composed personality Team player Hotel experience will be highly regarded
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