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Network Support
1 week ago
About The Role:Are you a network operations leader with a passion for ensuring seamless connectivity and optimal performance?
We're looking for a Network Support & Integration Manager to lead a talented team and drive operational efficiency, service excellence, and future-ready network integration.
Reporting to the Head of Network Operations, this role plays a critical part in maintaining high network performance and reliability.
Here's what you can expect in your day-to-day:Lead network operations to drive uptime, optimise workflows, and enhance service restoration.Manage field force activities and service partners to maintain high performance standards.Ensure seamless service transitions for new products and large-scale network projects.Oversee disaster recovery and crisis management to protect critical infrastructure.Optimise cost efficiency by managing budgets, contracts, and operational spend.Engage with Retail Service Providers (RSPs) to strengthen strategic partnerships.Develop strategies for managing network capacity to meet current and future demands.Skills and Experience Required:5+ years of experience in network operations, design, or management, preferably in telecommunications.Strong knowledge of Layer 1 & Layer 2 technologies, including xPON, MPLS, and 4/5G wireless access.
Proven ability to manage large-scale projects, from service transitions to infrastructure scaling.Experience in vendor and contract management, ensuring service compliance and cost control.
Ability to develop and implement disaster recovery and crisis management plans.Excellent leadership and stakeholder engagement skills.Why Tuatahi is the Place for You:Comprehensive Medical and Life Insurance: Your health and security are our priority.Utilities Rebate: We help ease the burden of home costs, covering essential utilities like power and fibre.$500 Refer-a-Friend Bonus: Share your experience with friends, and we'll reward you for bringing talent into our team.Volunteer Day: One paid day each year to give back to your community by volunteering for a registered charity.Wellbeing Leave: Enjoy a wellbeing day every six months to recharge, handle life admin, or simply do something that makes you happy.Parental Leave Support: We support your growing family with parental leave benefits, including topping up your salary to 100%.At Tuatahi, we're not just building a future of innovation— we're creating a workplace where you can thrive.About Us:As a leader in Aotearoa's ultrafast broadband revolution, Tuatahi is powering the future of connectivity.
Our 6,000 km fibre optic network is the backbone that links households and businesses to the internet, driving digital growth across regions like Waikato, Bay of Plenty, Hawke's Bay, Taranaki, and beyond.We partner with retail service providers and mobile network operators, enabling them to offer a range of services to over 249,000 homes and businesses.
As we expand, we're seeking innovative minds to help us shape a digitally empowered tomorrow.
Join us and be part of something truly transformative.Sounds Like you?
Apply NowIf applying through our careers page, you can find the position description here.If applying through Seek - check out the job ad on our careers page for the link to the position description.Diversity, equity and inclusion (DEI) is a crucial and permanent part of our business strategy.
To help us ensure a fully diverse, equitable and inclusive working environment, we invite you to answer two questions when you apply for this role so we can track and further our drive for fair and equal opportunities.
The information shared here is strictly optional, it cannot and will not affect your job application in any way and it will be anonymised before being used for reporting purposes.Advertising closes: 11th March 2025
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