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Customer Service Representative
1 week ago
Exciting Opportunity – Customer Service RolesRandstad has partnered with one of New Zealand's leading providers of community healthcare, currently experiencing a busy period over the next 4–5 months.Join a fun, dynamic, and team-focused work environment with supportive management in a warm and inviting office.
We're looking for motivated individuals to become part of our teamThe Role:Duration: 4-month temporary assignmentStart Date: 17 March 2025 & a second intake 31 MarchPay Rate: $27.80 per hour + 8% holiday payTraining: Full training provided (Monday–Friday, 8:30AM–5 PM from 10–21 March)Location: Central Petone – public transport recommendedHours: Between 6AM - 10PM (6-2:30, 1:30-10) 5-day set rosters across a 7-day periodNote: Must be available/open to working weekendsWeekend-only availability?
We still want to hear from youKey Responsibilities:Handling inbound calls from clients across New ZealandBooking, rescheduling, and cancelling appointmentsMaking follow-up and triaging callsAssisting internal staff and stakeholders with requestsManaging complaints professionally and efficientlyAbout You:Previous experience in customer service or call centersA positive attitude and eagerness to learnResilience and ability to handle challenging situationsStrong multitasking and organizational skillsALL APPLICANTS MUST IDEALLY HAVE:Long term work rights in NZRelevant qualifications below or equivalent experienceBe immediately available.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.Skills: Administration, customer service, outbound calls, call centre, advisorQualifications:No Qualifications RequiredEducation: Secondary School/High School
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