Line Operations Manager

4 weeks ago

Auckland, New Zealand The Wonderful Company Llc Full time

NPDL | Auckland, Auckland | Logistics/supply chain | Not Applicable | Full-time | Job ID: REF4722B
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific's top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in the USA (including Fiji Water).
NPDL operates 9 containerships, moving +240k TEU between AU, NZ and the Pacific Islands, as well as the USA. We have strong partnerships with other shipping lines, moving cargo across 25 customer destinations in 16 countries.
Job DescriptionAs the Line Operations Manager, you'll be the driving force behind NPDL's shipping success, leading both strategic and day-to-day operations with precision and passion. Your mission? To deliver exceptional service, uphold schedule integrity, and masterfully manage voyages, vessel capacity, and utilization—all while keeping a sharp eye on cost efficiency. You'll champion NPDL's "A Safer Pacific" safety culture, ensuring our policies and principles are not just met but exceeded. As a key player, you'll contribute to the development and implementation of innovative safety strategies across the South Pacific, making a real impact on the future of maritime operations.
What you will be doing: Voyage Management and SchedulingCommand the Seas: Take charge of the NPDL fleet with expert voyage management, ensuring every voyage plan is executed to perfection.Master the Schedule: Oversee day-to-day schedule management, including contingencies, recovery actions, and the execution of ad-hoc port calls.Design the Future: Collaborate with commercial and group managers to co-create and refine the service framework.Own the Schedule: Maintain NPDL's live vessel schedules, ensuring they meet both commercial demands and customer expectations.Drive Performance: Partner with port operations and vessel planning teams to achieve rapid port turnaround times.Expert Guidance: Provide vital expertise to vessel planning, port operations, and commercial teams.Deliver Excellence: Ensure that all cargo aboard your vessels is transported safely and delivered on time.Vessel Utilization and Capacity ManagementMaximize Potential: Collaborate closely with vessel planning and commercial teams to optimize ship capacity and cargo space allocation.Continuous Improvement: Take ownership of end-to-end vessel utilization and capacity processes.Voyage Cost ManagementControl Costs: Take full ownership of operational voyage costs, crafting strategies to continuously reduce expenses.Enhance Transparency: Develop and implement reporting processes that provide clear visibility into voyage costs.Performance & ReportingLead with Insight: Play a pivotal role in performance meetings, reporting on voyage results and key KPIs.Effective Communication: Establish robust communication and escalation protocols.Embrace Innovation: Champion the use of digital tools and systems in the operational workspace.QualificationsWhat you will bring to the table: Preferred, Not Required: A degree in supply chain or business is a plus, but we value experience and drive above all.Proven Experience: Bring your hands-on expertise from a shipping operations role, combined with at least 5 years of shore-based management in international trade.Operations and Scheduling Savvy: Experience in scheduling, port operations, or vessel stow planning is a strong advantage.Analytical Mastery: Leverage your sharp analytical skills to develop and implement KPIs.Influential Communicator: Your exceptional communication, negotiation, and stakeholder management skills will be key.Tech-Savvy: Proficiency in systems and reporting tools is essential, with advanced Excel skills and experience in Power BI.Continuous Improvement Champion: Demonstrate your ability to lead continuous improvement initiatives.Adaptable & Ready: Willing to go beyond the 9-5 when needed.Quick Thinker: Your ability to think on your feet is crucial.Commercially Astute: Understand the commercial impact of voyage schedules.Master Multitasker: Juggle multiple priorities with ease.Innovative Mind: Bring fresh ideas and best practices to the table.This is a full-time permanent role based in Auckland. Flexibility is required at times to work extended hours including weekends and public holidays. In return, we offer a challenging and stimulating environment. You will have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Additional InformationOur NPDL Contribution: Competitive benefits package (salary and annual bonus)Hybrid Working modelOpportunity for development and internal mobilityWonderful Giving - allows you to donate company money to causes of your choice.Wonderful Neighbour - spend a day in the community helping with various service projects.Company focused on wellness and healthIf you're a strategic thinker with a passion for maritime operations, ready to navigate complex challenges and drive results, we want to hear from you
If you feel like you are a great fit for: Line Operations Manager (Shipping)
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