Train Manager

Rail & Maritime Transport (Manufacturing, Transport & Logistics) Full time $31.48p/h in training, $32.88p/h on certification Join our dynamic team at Auckland One Rail, the provider of passenger train services here in Tamaki Makaurau. Our commitment to delivering efficient and reliable services to our valued customers drives us forward.We are recruiting for three schools of eight people to start next year, with planned start dates of 6 January, 24 March and 19 May. You will be working on board our trains, keeping everyone safe and informed during their journey.About the RoleYou will be the go-to person for commuters, visitors and other passengers as they travel from A to B - as you walk the length of the train and pass through each carriage during your journey, you will be responsible for making announcements, keeping people informed, answering any questions, de-escalating situations and operating the doors at each station. Please note this isn't a managerial role - you are responsible for the customers on board the train, their safety and comfort.This is a permanent, full-time position and you must be able to work rostered shifts across the fortnight on a rotating basis.Full paid training is provided and involves six weeks of classroom training at our Wiri depot and six weeks of on-the-job training across the network. Uniform and PPE are also provided and no previous experience as a Train Manager is required.This is a chance to work in one of the fastest growing industries in Auckland as our transport network continues to expand.About YouWe are looking for customer focused, well-presented, health and safety-minded people who are able to stay calm under pressure and can handle stressful situations. Communication is key in this role, and you will need a decent level of physical fitness as you will spend a lot of time on your feet. You will also need:The right to work in NZ (NZ Citizenship or Permanent Residency).Exceptional communication and fluency in English.Next StepsIf you feel you have the drive, passion, and expertise to perform in this exciting opportunity, we would love to hear from youThis is a safety critical role and requires all successful applicants to meet pre-employment checks which include an assessment, video interview, in-person interview, satisfactory criminal history check, drug & alcohol testing, ACC check, medical examination and references.Please note that this position is rostered over a 24/7 coverage, including weekends and late nights.We receive hundreds of applications for these types of roles and may not be able to respond to everyone individually. Join our dynamic team at Auckland One Rail, the provider of passenger train services here in Tamaki Makaurau. Our commitment to delivering efficient and reliable services to our valued customers drives us forward.We are recruiting for three schools of eight people to start next year, with planned start dates of 6 January, 24 March and 19 May. You will be working on board our trains, keeping everyone safe and informed during their journey.About the RoleYou will be the go-to person for commuters, visitors and other passengers as they travel from A to B - as you walk the length of the train and pass through each carriage during your journey, you will be responsible for making announcements, keeping people informed, answering any questions, de-escalating situations and operating the doors at each station. Please note this isn't a managerial role - you are responsible for the customers on board the train, their safety and comfort.This is a permanent, full-time position and you must be able to work rostered shifts across the fortnight on a rotating basis.Full paid training is provided and involves six weeks of classroom training at our Wiri depot and six weeks of on-the-job training across the network. Uniform and PPE are also provided and no previous experience as a Train Manager is required.This is a chance to work in one of the fastest growing industries in Auckland as our transport network continues to expand.About YouWe are looking for customer focused, well-presented, health and safety-minded people who are able to stay calm under pressure and can handle stressful situations. Communication is key in this role, and you will need a decent level of physical fitness as you will spend a lot of time on your feet. You will also need:The right to work in NZ (NZ Citizenship or Permanent Residency).A full, clean, current N.Z. Driver Licence.Exceptional communication and fluency in English.Next StepsIf you feel you have the drive, passion, and expertise to perform in this exciting opportunity, we would love to hear from youThis is a safety critical role and requires all successful applicants to meet pre-employment checks which include an assessment, video interview, in-person interview, satisfactory criminal history check, drug & alcohol testing, ACC check, medical examination and references.Please note that this position is rostered over a 24/7 coverage, including weekends and late nights.We receive hundreds of applications for these types of roles and may not be able to respond to everyone individually.RequirementsThe right to work in NZ (NZ Citizenship or Permanent Residency).A full, clean, current N.Z. Driver Licence.Exceptional communication and fluency in English.Decent level of physical fitness.Able to pass a medical assessment and drug and alcohol test.BenefitsFree Train Travel: Enjoy complimentary train travel on Auckland passenger trains.Gym Membership Discount: Access discounted Les Mills Gym membership.Travel Discount: Nominate a person and up to 3 dependents for train travel discounts.NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks. Your application will include the following questions: Date of Birth Ethnicity Iwi/Hapu Gender What is your Right to Work in New Zealand? Current Location Which NZ driver licence do you currently hold? Please confirm your availability for the following dates (select all that apply) This is a full-time (80 hours per fortnight), permanent position and involves shift work – we operate on a 14-day roster, with early, mid and late shifts. Shifts are allocated on a rotating basis i.e., you will have a mixture of all shifts across the fortnight with rostered days off. As an example, the earliest shift can be 4am-12pm and the latest shift can be 4pm-2:30am (or similar).Is there any reason you would not be able to work rostered shifts on a rotating basis? What is your current notice period? Remuneration package – Training: $31.48 per hour. On completion of training: $32.88 per hour. These rates are set by a Collective Agreement which covers this role. Overtime and penalty rates apply. Please confirm you are comfortable with these hourly rates. While completing the training you will be based at the Wiri depot to begin with but will also be required to go to the Papakura, Henderson, and Strand Parnell depots during training, you will need to consider driving to these depots. Are you ok with travelling to those other depots? Training involves at least 6 weeks of theory and 6 weeks of on-the-job training. Please let us know if you have any learning issues, such as dyslexia, which may impact your ability to learn in a classroom setting so we can accommodate accordingly. Are you happy for us to carry out pre-employment checks including, references, criminal conviction history, ACC history, a medical assessment and drug & alcohol tests? If you have been convicted of a criminal offence - please disclose any criminal convictions, unless covered by the Clean Slate Act 2004. For more information - Have you ever been dismissed from employment before? Have you been involved in any internal or external disciplinary proceedings, investigations or complaints? Is there anything else that might come up in these pre-employment checks that you would like to disclose or would like to make us aware of? Relevant medical conditions - do you suffer from any of the following (Please be as honest and accurate as possible - note successful candidates will undergo a full medical assessment specific to this role and answering yes to any of these does not necessarily mean you will be excluded from applying). Have you had any serious injury, illness or any other known condition that may affect your ability to effectively and safely carry out the functions and responsibilities of the role? If yes, please let us know here. Do you have any sensory or multi-sensory issues that might affect your ability to safely carry out the role? For example, sensitivity to loud noises or anxiety due to overstimulation by lights and noise. Is there any other information you would like to include or anything else you need to let us know? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. 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