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Libraries & Council Services Assistant

1 week ago


Auckland, Auckland, New Zealand Auckland Council Full time

He angitutanga: The opportunity
An opportunity has arisen to become part of the wonderful Otahuhu Community Library team as a Libraries and Council Service Assistant.
This will be a permanent part-time position based at Otahuhu library at 20 hours and can work across our Mangere – Otahuhu local board.
This role is Thursday, Friday, and Saturday.

You will be working within a library whanau that has a strong team culture, strong in Pasifika and tikanga Maori, a place where everyone can feel they belong.
No two days are the same; you will greet and assist customers with a variety of queries from assisting customers to access library & council services, as well as supporting with the delivery of programmes and events, digital troubleshooting, Wi-Fi, and general computer queries.

He korero mou: About you Flexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service, and a can-do attitude are essential.
We are looking for a team member who:
Demonstrates an understanding of Te Ao Maori values and principlesUnderstands and uses technology with confidenceIs reliable, enjoys fostering great relationships with our communityCan demonstrate experience working with a diverse range of peopleDemonstrates excellent written and communication skillsWe offer a welcoming and supportive team, fantastic regulars, and a strong community.
Here you'll have an opportunity to grow your career within the Auckland library team and Auckland Council.
You will be supported by a culture that values te reo Maori me ona tikanga, inclusion, and interculturalism.
You will receive dedicated training and development to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts.
Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many. Tono Mai: Apply Now Applications close: Wednesday 19th March 2025 Salary: 57k - 65k (depending on skills and experience) Auckland Council is committed to the protection and wellbeing of children.
This role is classified as a Children's Worker role under the Vulnerable Children Act 2014.
As such, applicants will be required to undergo police vetting prior to commencing employment.
Appointment will be subject to a satisfactory police check. Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.
If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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