Software Applications Support Manager
1 month ago
A growing company is looking for a Software Applications Support Manager to help support software applications within a large CRM / Salesforce project.
Do you enjoy supporting great software? Do you have enterprise software project experience within CRMs or ERPs, such as Salesforce or similar?
We seek someone with a great approach to leading the Test, Change & Release cycles, who is hands-on in solving problems, working with internal customers, and building relationships with development/delivery teams and 3rd party vendors. If you enjoy leading a small team and achieving awesome outcomes, we want to hear from you
What you'll bring: BA, BCom, BSc, or similar degree
6+ years of Software Applications Support Management experience with troubleshooting applications on CRM and/or ERP projects
Essential experience in leading Test, Change & Release cycles
Good understanding of Agile, JIRA, and the full SDLC
Experience in testing & training users on new applications
Able to help transition from the project to BAU
Strong analytical & problem-solving skills
Enjoy working with diverse teams - delivery, build, support, stakeholders & 3rd party vendors
Strong customer focus and root cause analysis
Passion for achieving win/win outcomes for everyone and the business
What you'll get: Good down-to-earth culture with modern offices
Opportunity to work on a large Salesforce / CRM project that will make a difference
On-going project support work with great people
Get in touch with Paul if you're an Applications Support Manager who enjoys troubleshooting, helping customers, and leading a small team with a smile
Please Click Apply now Send your CV & Cover Letter (Happy to receive a short video 60-90 secs maximum / MP4 with 1gb or less if you prefer) or direct to ****** .
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