Customer Experience Consultant
18 hours ago
We are currently seeking a motivated and skilled Customer Experience Consultant to be part of our team. As we strive to achieve our ten-year strategy, there are a number of digital projects that need to be delivered in order to streamline our business processes and enable us to deliver an exceptional customer experience. We need an experienced and visionary Customer Experience Consultant to lead, shape, and support the delivery of the overall future state customer journey.The CX Consultant will be responsible for designing, implementing, and optimizing customer experience initiatives and business processes to deliver a world-class customer experience and align business goals with customer expectations.This role will work closely with existing team members, coaching and mentoring the team and creating an internal centre of excellence. Additionally, this role will support the delivery of insurance sustainability initiatives, including product rationalization.The role requires a strong analytical mindset, exceptional communication skills, and a customer-first approach to deliver innovative solutions that elevate our brand reputation.About the CompanyUniMed is a not-for-profit, member-focused organization specializing in health and wellbeing services, including workplace health insurance. We are dedicated to keeping working New Zealanders and their whanau in lifelong good health, and we are looking for a digital delivery expert and change champion to help our team unlock their potential.Our vision is to enable healthier, happier people so our nation can thrive. Our goal is to be a preferred and trusted health, safety, and wellbeing partner of New Zealand businesses and their people.We are a growing business in exciting times. We are poised to increase our customer base by 25% from mid-2024 and we now proudly have two brands in the market with a revenue of $140 million. Our team includes over 100 dedicated professionals, marking a significant milestone for our organization.This role is fixed term for 12 months.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Customer Experience Consultant?
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Customer Experience Specialist
2 months ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood MedicalCustomer Experience Specialist - Linwood Medical – Linwood, South IslandWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to...
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Customer Care Consultant
1 week ago
Christchurch, New Zealand Graham Consulting Full timeOpportunity to join a growing company in the Travel & Tourism SectorVaried role working with a great teamAbout the Company:Our client is a leader in the travel & tourism sector that specialize in trips to incredible destinations. They pride themselves on delivering exceptional service and unforgettable experiences to all customers. They are now on the hunt...
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Customer Sales Consultant
3 months ago
Christchurch, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Sales Consultant - Sydenham**: - **Reference**: 36007 - **Posted on**: 18 Sep 2024 - **Closes on**: 11 Oct 2024 12:00 - **Locations**: Christchurch - **Job level**: Experienced (3 - 7 years) - **Work type**: Full-time - **Additional info**: Customer Sales Consultant 2024.pdf **What You'll Be Doing | Mō te Tūranga** As the face of the AA, you...
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Customer Sales Consultant
4 months ago
Christchurch, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Sales Consultant - Fixed Term & Part Time (22.5hrs)**: - **Reference**: 35756 - **Posted on**: 29 Aug 2024 - **Closes on**: 13 Sep 2024 12:23 - **Locations**: Christchurch - **Job level**: Experienced (3 - 7 years) - **Work type**: Fixed term - **Additional info**: Customer Sales Consultant 2024.pdf **What You'll Be Doing | Mō te Tūranga** As...
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Customer Sales Consultant
4 months ago
Christchurch, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Sales Consultant - Shirley - Part-Time (25hrs)**: - **Reference**: 35730 - **Posted on**: 27 Aug 2024 - **Closes on**: 10 Sep 2024 00:00 - **Locations**: Christchurch - **Job level**: Experienced (3 - 7 years) - **Work type**: Part-time - **Additional info**: Customer Sales Consultant 2024.pdf **What You'll Be Doing | Mō te Tūranga** As the...
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Customer Sales Consultant
3 months ago
Christchurch, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Sales Consultant - Sydenham - Part-Time (25.5hrs)**: - **Reference**: 35827 - **Posted on**: 04 Sep 2024 - **Closes on**: 20 Sep 2024 12:00 - **Locations**: Christchurch - **Job level**: Experienced (3 - 7 years) - **Work type**: Part-time - **Additional info**: Customer Sales Consultant 2024.pdf **What You'll Be Doing | Mō te Tūranga** As...
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Customer Experience Technician
1 day ago
Christchurch, New Zealand Fisher & Paykel Appliances Full timeThe RoleFisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.We are driven by our values of being trusted, sustainably minded, innovative, generous, and...
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Customer Experience Technician
1 week ago
Christchurch, New Zealand Fisher & Paykel Appliances Full timeThe Role Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative, generous, and...
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Customer Experience Agent
3 months ago
Christchurch, New Zealand Computer Concepts Full time**General information**: **Location** Christchurch **Expertise** Contact Centre **Job Level** Entry **Employment Type** Permanent part-time **Close Date** 15-Sep-2024 **Ref #** 57788 **Description & Requirements**: **AMS/111** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New...
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Customer Experience Agent
2 months ago
Christchurch, New Zealand Computer Concepts Full time**General information**: - Location- Christchurch- Expertise- Contact Centre- Job Level- Entry- Employment Type- Permanent full-time- Close Date- 30-Oct-2024- Ref #- 58501**Description & Requirements**: **AMS/111** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital...
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Customer Service Consultant, New Zealand Contact
3 months ago
Christchurch, New Zealand ANZ Banking Group Full time**Req ID**: 72827 **Department**: NZ Personal Banking Contact Centre **Division**: New Zealand **Location**: Christchurch Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...
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Tour Consultant
1 month ago
Christchurch, New Zealand Terra Nova Tours Limited Full timeTravel Agents/Consultants (Hospitality & Tourism)Full timeTerra Nova Tours and The Green Spot are leading New Zealand inbound tour operators with the head office for both companies based in Christchurch. We service many markets including Europe – specifically the Netherlands and Germany, The UK and North America.We are looking for an experienced New...
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Customer Sales Consultant
6 months ago
Christchurch, New Zealand AA New Zealand Full timeAt the AA our goal is to help New Zealanders be protected from unexpected events - from vehicle breakdowns to protecting the things that mean the most to you. When you work at the AA you are working for the most respected motoring association in New Zealand! The AA exists to provide excellent service, guidance and value to our 1.8 million members - this is...
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Customer Experience Specialist
2 months ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we...
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Customer Experience Specialist
1 month ago
Christchurch, New Zealand Tend Full timeCustomer Experience Specialist - Linwood MedicalWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them....
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Customer Experience Specialist
6 months ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we...
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Sales Consultant
6 months ago
Christchurch, New Zealand Neve Jewels Ltd Full time**Sales Consultant** **The Company**: Established in 2018, here at Austen & Blake, we create made-to-order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to the realisation of our customers’ dreams. Be it a stunning ring, an elegant necklace or beautiful earrings, Austen & Blake craftspeople help...
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Sales Consultant
4 weeks ago
Christchurch, New Zealand Wolfbrook Property Group Full timeJoin Wolfbrook's Christchurch Sales Team!Wolfbrook, one of New Zealand's most successful residential developers, is expanding its Christchurch Sales Team and looking for top sales professionals to join us.Are you a high-achieving sales consultant determined to increase your income, achieve your financial dreams by helping your customers do the same? Do you...
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Consultant
6 months ago
Christchurch, New Zealand Madison Recruitment Full timeWe currently have an awesome opportunity available for a Consultant position for a well-known brand with a showroom in the Christchurch CBD. Our client is a family-owned company that has an international reputation for being the market leader in manufacturing premium domestic and commercial appliances. Operating globally, they hold a strong local presence...
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Customer Enablement Consultant
6 months ago
Christchurch, New Zealand Axsys Full timeHi! And thanks for stopping by! - We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...