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F&B Outlet Manager

1 week ago


Queenstown, New Zealand Ea Recruitment Pte Ltd Full time

Salary UP$3900 + IncentiveVariable Bonus + Meal ProvidedWorking days & hours: 5.5 Days per weekWorking location: QueenstownExcellent Welfare & BenefitsJob ScopeOversee the service of the restaurant.Make sure the restaurant is running smoothly.Handle guest complaints and feedback to ensure guest satisfaction.Provide coaching and feedback to staff.Monitor and maintain the operating systems of the outlet.Ensure food quality and hygiene standards are maintained.Greet and coordinate guests' seating and assign tables suitable to the size of each group.Record and report all food-related complaints to the Chef immediately.Ensure team briefings are carried out before each service period.Promote the restaurant by establishing a loyal customer base, maintaining a regular customer database, and personalizing customer service.Handle emergency and difficult situations.Maintain the highest standard of cleanliness, maintenance of furnishings and equipment, and proper setup in the restaurant and connected areas or pantries.Participate in monthly physical stock takes of the restaurant, including but not limited to glassware, plates, and crockery.Develop and implement service-related training programs.Monitor inventory levels.Plan weekly rosters.Prepare daily reports.Prepare weekly sales reports for meetings.Report the restaurant's situation daily to the General Manager.Perform miscellaneous job-related duties as assigned.RequirementsGCE O Level and above1 – 3 years of related experience in F&B managerial positionsCandidates are encouraged to apply for this position via the Apply Now button with the following information in their resume:Work experiences and job responsibilitiesCurrent and expected salaryReason for leavingDate of availabilityEducation backgroundWe regret that only shortlisted candidates will be contacted.YEOW CHANG FU (R23118759)EA Recruitment Pte LtdEA License No: 21C0492
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