Lending Consultant

4 weeks ago


Auckland, New Zealand Aotea Finance Full time

We are a well-established company in the Financial Services Sector, New Zealand owned and operated, based in Auckland, specializing in Personal Finance Nationwide. We pride ourselves on customer satisfaction and believe in empowering our staff to provide outstanding customer service to our clients.We are looking for 4 new x-factor, forward-thinking & bubbly Lending Consultants to be part of our growing Lending Department, reporting to the Branch Manager.ABOUT THE ROLEReceiving and processing loan applications from phone, email, online, broker, and dealer enquiries.Analyzing loan details, thinking quickly, finding solutions, and making quick and effective approval decisions.Collating and preparing submissions with recommendations to management for discretionary lending amounts.Providing accurate information services to customers.Loading and maintaining accurate client data and records.Liaising with other financial institutions.Supporting other Lending Consultants and the department with administrative tasks.Building relationships and networking with customers, brokers, dealerships, and the community.Promoting services and products.WHAT WE ARE LOOKING FORTo be successful in this role, we are looking for the following key attributes:Experience in consumer lending with a bubbly and positive attitude.Sales focus and strong analytical skills.Ability to provide consistent service and take responsibility for your actions.A self-motivated/self-managed superstar with excellent customer service skills.Someone who is target-driven and can identify opportunities.A self-starter who will own the role with very little supervision.Excellent time management skills and the ability to multitask.Logical thinker with business acumen who can also think outside the box.Excellent communication skills, both written and verbal.Excellent computer skills with Fin Power or Fin Connect experience, although not essential.A team player with excellent phone manner and problem-solving skills.To have INITIATIVE and a CAN DO WILL DO ATTITUDE.To be able and willing to work in a team environment and pitch in where required.A SENSE OF HUMOUR IS A MUST, as well as the ability to laugh at yourself.Salary will be paid according to experience.Applicants for this position should have NZ residency or a valid NZ work visa.
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