Operational Readiness Manager
4 days ago
Auckland One Rail (AOR) is a joint venture formed by Comfort Delgro Group and UGL, providing whole of life asset maintenance and engineering services, including rollingstock preventative and corrective maintenance, Overhauls and refurbishment programs.
AOR operates the Auckland passenger rail services and maintains the associated stations, depots, and train fleet as part of achieving excellence in customer service.With customer service at the forefront of all facets of our operations, we have developed the following values:
• T – Teamwork whilst enabling individuals to thrive
• R – Respect of others, respect for our environment
• A – Accountable and committed to making a positive difference
• C – Customers are always at the centre of everything we do
• K – Knowledge & experience that delivers excellence
• S – Safety of our people, our customers and the community is always our first priorityJob PurposeThis role is pivotal in managing and delivering key transformational operational projects and integrating them into AOR's daily operations in line with the franchise contract.
Responsibilities include leading the project management framework, overseeing project management teams, and collaborating with department leaders to develop and implement innovative projects and programs.Additionally, this role aims to position AOR as the preferred provider for Project Management or Project Delivery Services for future projects by excelling in client relationship management.
Building excellent client relationships is crucial to ensuring projects meet the operational needs of the business.Responsibilities
• Lead the delivery of key operational projects and their seamless integration, including CRL, into AOR's daily operations, encompassing Planning, Training, Scheduling, and Operational Readiness.
• Develop and implement network efficiencies to ensure a safer, faster, and more reliable Auckland metropolitan network.
• Create and execute proactive future state network resource and planning strategies to efficiently plan, consult, and deliver transformational projects across the Auckland network.
• Maintain a strong commercial and financial focus to ensure that all projects stay within budget, regularly reporting on financial outcomes, and managing the overall Programme to achieve the commercial objectives for Auckland One Rail.
• Capture and address AOR's operational needs from project inception through to completion.
• Manage interactions between AOR, Auckland Transport, KiwiRail, and third-party contractors, ensuring comprehensive reporting.
• Develop operational readiness plans and ensure readiness throughout the project lifecycle.
• Implement resource demand strategies, including recruitment and training, in coordination with respective AOR departments to achieve project milestones.
• Establish AOR as a Centre of Excellence in Project Management and Project Delivery Services.
• Apply effective change-management principles to projects, ensuring impacted employees are supported and treated respectfully and consistently with Auckland One Rail Values, in collaboration with the People and Culture Team.
• Undertake additional duties and responsibilities as determined by your manager from time to time.Essential Criteria
• Bachelor-level degree.
• Project Management Professional (PMP) Certification is advantageous.
• Thorough knowledge of planning and scheduling.
• Proven experience with strategic planning methods.
• Skills in effective technical report preparation and presentation methods and techniques.
• A minimum of 10 years' experience in project delivery and five years' industry experience.Additional InformationAt AOR, we cherish diversity—in backgrounds, ideas, work styles, and perspectives.As an Equal Opportunity Employer, we strongly encourage women, people with disabilities, mature-aged workers, and individuals from culturally diverse backgrounds to apply.Relevant screening checks, including a criminal history check and a pre-employment medical assessment (including drug and alcohol screening), will be conducted as part of the recruitment process.Ref: 263191
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