F&B Manager
4 weeks ago
Company DescriptionRaffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.Job DescriptionPosition: Food & Beverage ManagerDepartment: Food & BeverageReports to: Executive Chef i/c of F&BPURPOSE OF POSITION & REPORTING LINEReporting direct to the Executive Chef i/c of F&B, the position's primary responsibility is to provide leadership and management for the operations of the Food & Beverage Department, and be accountable for operations assets, its personnel's actions, guest experience, personal property, the use and end result. This position is also responsible for establishing & executing business plans which results in the long term continued growth, profitability of the division and guest loyalty.KEY ROLES & RESPONSIBILITIESMaintain and promote ACCOR Hotels & Resorts Brand Promise and operational excellence.Support all operational activities towards supporting the Hotel's Mission, Vision, and Core Values.Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.Analyzes contemporary service issues and identifies trends.Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.Responds to and handles guest problems and complaints.Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.Creates an atmosphere in all hotel areas that exceeds guest expectations.Coordinate between the outlets the training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.Analyze daily reports to check irregularities and recommend solutions.Conduct random checks to ensure that all standards are being consistently followed in the F&B Department.Maintain up-to-date records on food and beverage staff personnel attendance, appearance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.Participate in the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.Handle all guest complaints in the food and beverage area and obtain maximum results in the utilization and appearance of the food and beverage areas.Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.Ensure the implementation of Hygiene policies and procedures are consistently followed throughout the F&B Department.Maintain a harmonious working climate conducive to maximum employee morale, productivity and efficiency.Ensure that all F&B outlets update Guest Preference database on a regular basis.Safeguard guests and employees with knowledge and application of safety, accident prevention, fire drills and first aid.Respond properly in any hotel emergency or safety situation.PERSONAL ATTRIBUTESLuxury resort experience with good understanding of the modern traveler.Detailed international F&B knowledge, including wine and spirits.Strong Financial acumen and profound knowledge in budgeting, forecasting, expenses and payroll control.Excellent leadership & supervisory skills with a "hands-on" approach possessing a high degree of professionalism.Positive attitude and high energy level, ability to think and plan strategically as well as initiative.Flexible & adaptable to working locations, team player and team builder.Strong interpersonal skills & must possess high ethical beliefs – integrity.Pleasant, polite manner and a neat and clean appearance.Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.Ability to handle the pressures of simultaneously coordinating a wide range of activities, meet deadlines with quality results and recommend appropriate solutions to restaurant problems.Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.Oral and written fluency in English.Fluency in a second language (e.g. German, French, Russian, Mandarin, etc.) preferred.QUALIFICATIONSBachelor's Degree from reputable hotel schools preferred.EXPERIENCE3 years' experience as Restaurant manager in 5-star luxury hotels and resorts.
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F&B Manager
3 weeks ago
Wellington, New Zealand Accor Hotels Full timeCompany DescriptionRaffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of...
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F&B Marketing Executive
4 weeks ago
Wellington, New Zealand Accor Hotels Full timeCOMPANY DESCRIPTIONWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with...
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F&B Marketing Executive
3 weeks ago
Wellington, New Zealand Accor Hotels Full timeCOMPANY DESCRIPTION We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with...
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Guest Service Associate
4 weeks ago
Wellington, New Zealand Accor Hotels Full timeCompany DescriptionJoin us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
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Guest Service Associate
3 weeks ago
Wellington, New Zealand Accor Hotels Full timeCompany Description Join us at Accor, where life pulses with passion! As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a...
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Restaurant Manager
4 weeks ago
Wellington, New Zealand Accor Hotels Full timeGENERAL PURPOSE:To function as the Restaurant Manager for the Food & Beverage Department and to ensure the various outlets and banquets operate successfully and are individually profitable in accordance with the standards of the hotel.Key Responsibilities:Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring...
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Front Office Manager
1 month ago
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Assistant Restaurant Manager
2 months ago
Wellington, New Zealand Oaks Hotels & Resorts Limited Full timeMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.Minor...
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Assistant Restaurant Manager
3 weeks ago
Wellington, New Zealand Oaks Hotels Full timeJob Description Join Oaks Wellington Hotel as our new full-time Assistant Restaurant Manager. This is your opportunity to supervise the day to day operation of a successful Restaurant and Food & Beverage department. As the Assistant Restaurant Manager you will: Ensure smooth and efficient daily floor operations of the restaurant, bistro and...
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Front Office Manager
1 week ago
Wellington, New Zealand Minor International Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Front Office Manager
3 weeks ago
Wellington, New Zealand Oaks Hotels Full timeJob Description We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Wellington Hotel. Join a Great Team From $70 NZD PA Great Team Member Discounts on Offer Key Responsibilities Include: Providing an outstanding guest welcoming experience by demonstrating a commitment to service...
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Assistant Restaurant Manager
1 week ago
Wellington, New Zealand Minor International Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Front Office Manager
3 weeks ago
Wellington, New Zealand Oaks Hotels & Resorts Limited Full timeMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.Minor...
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Assistant Restaurant Manager
2 days ago
Wellington, New Zealand Oaks Hotels, Resorts & Suites Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Assistant Restaurant Manager
2 months ago
Wellington, New Zealand Oaks Hotels Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Maintenance Manager
7 months ago
Wellington City, New Zealand Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
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Guest Relation
3 months ago
Wellington, New Zealand Accor Hotels Full timeRaffles Hotels & Resorts est un groupe hôtelier international de luxe offrant des choix de destinations inspirantes. Chaque hôtel du groupe se distingue par sa propre personnalité et par le respect d'un service d'excellence auprès de nos clients. Notre but premier est d'attirer et de garder nos collaborateurs au sein du groupe en offrant les meilleures...
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Assistant Restaurant Manager
3 weeks ago
Wellington City, New Zealand Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
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Front Office Manager
1 month ago
Wellington City, New Zealand Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
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Night Duty Manager
7 months ago
Wellington City, New Zealand Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
