Quality Assurance Manager

2 days ago

Wellington, New Zealand Skills Active Aotearoa Full time

Workplace Training & Assessment (Education & Training)Join our team as the Quality Assurance ManagerWho we want in this role:The Quality Assurance Manager demonstrates a commitment to robust quality assurance policies, systems and procedures, with the ability to coach and support others to follow suit. This role will lead the development and management of Te Mahi Ako's Quality Management System (QMS) including its policies and procedures while overseeing and coordinating relevant organisation-wide evaluation initiatives to ensure the organisation can monitor its performance and act on opportunities for improvement.You will also be a proven people leader for your direct reports, but also an influential staff member who encourages, supports, and is a role model to wider staff regarding quality assurance activities and broader organisational culture. This role is also responsible for several key stakeholder relationships therefore the ability to engage proactively, positively, and in a manner consistent with organisational values is essential.Key Responsibilities:Develop and oversee the timely and comprehensive implementation of an annual moderation plan which meets all requirements of relevant stakeholders (e.g., Standard-setting bodies, NZQA)Coordinate and provide oversight on organisational evaluation activities and reporting including self-assessments, programme reviews and all moderation activities, fostering a collaborative cross-team approachSupport the application of constructive alignment principles in assessment and programme design to ensure coherence and compliance with NZQA requirementsIn collaboration with the Senior Learning Designer, contribute to the design, development, implementation and maintenance of learning design standards from an assessment design perspectiveFacilitate organisational compliance with external requirements (e.g. NZQA policies and procedures) to ensure Te Mahi Ako remains a high performing Private Training Establishment (PTE) with accreditation for its provisionOversee consistency review activities in accordance with NZQA timelines and report outcomes to Senior Management as requiredProvide accurate and timely internal pre-moderation outcomes to relevant team members in a way that fosters continuous improvementOversee the completion and monitoring of assessor post-moderation, making recommendations for action based on results and regularly reporting to Senior ManagementManage the archiving of evidence to required standardsEnsure appropriate approvals, processes and resources are in place for assessment arrangements – including recognition of learning for credit, sub-contracting (benchmarking) agreements and arrangements, to a high standard, ensuring NZQA compliance and positive stakeholder engagementManage and coach direct reports while contributing to organisational leadership and supporting cross-functional collaboration to uphold quality assurance standards.Ensure development opportunities are undertaken that will assist personal and professional growthMaintain positive working relationships with a range of external stakeholders and standard setting bodies.Education & Requirements:A relevant tertiary qualification in education, management or another relevant field.More than 3 years people management experience with a proven ability to lead, manage, motivate and support others both directly and indirectly.Demonstrable knowledge of NZQA, the NZ Qualifications and Credentials Framework (NZQCF), and their quality systems and requirements – both generally and specifically relating to moderation, accreditation and evaluation.Understanding of adult learning theory and its successful application in workplace and off-site environments.Experience in evaluation-based activities, analysis of results and comprehensive reporting that allows evidence-based practice.A commitment to actively supporting Te Ao Maori and integrating Maori perspectives into all aspects of education and organisational practice.An effective, thoughtful leader with a focus on developing staff and ensuring the Skills Active Te Mahi Ako grows as a high quality and profitable organisation with alignment to our values of tika, pono and aroha.The ability to identify risks, developing and implementing mitigation strategies to minimise their potential impact.Ability to see the big picture and identify opportunities across a wide range of situations.Highly developed strategic skills with a sound appreciation of work-based learning, contemporary management practices and all of organisation thinking.Capability in, and confidence with, the fundamental concepts of te reo Maori me nga tikanga (Maori language and practices), along with a commitment to building knowledge and understanding their significance within Skills Active Te Mahi Ako as integral aspects of daily business.Why Join Us?Flexible Working: Have the option to work remotely or hybrid from our Christchurch or Wellington offices.Hauora Benefits: Enjoy a wealth of staff wellness benefits.Cross Team Collaboration: Work closely with diverse teams, service providers and other stakeholders.Bi-Cultural: Be part of an organisation that is committed to biculturalism.Support Akonga: Make a meaningful difference to the learning journey and success of a diverse range of akonga.To Apply:Please submit your CV and cover letter detailing your relevant experience and why you're a perfect fit for this role.Te Mahi Ako is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals.Applications close 5pm 21st January 2025.*Please note that we will be shortlisting candidates as we receive applications and may close the vacancy if suitable candidates are identified prior to the closing date.
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