Night Manager

3 days ago


Auckland, New Zealand Skycity Full time

SkyCity has three beautiful properties within metres of each other - The Grand by SkyCity is a 5-star property, Horizon by SkyCity is a 5-star property, and SkyCity Hotel is a 4.5-star property.
Busy and fast-paced environments with a team of professionals who know how to look after their guests and win awards for doing so.
There is a variety of front desk and accounting duties for this night role.
You will work closely with a small team to ensure our late arriving guests and early check-outs are looked after and have the best possible experience staying with us.
This role will require you to work across all three properties, and you will also have a Night Auditor reporting to you on shift.
You will have superb communication and customer service skills to ensure exceptional guest service.
You will have previously worked in a front office leadership position with experience running the night shift, preferably.
Responsibilities: Manage front desk operations and accounting duties during the night shift.
Ensure late arriving guests and early check-outs receive excellent service.
Oversee the Night Auditor on shift.
Minimum Requirements: Exposure to Property Management System - Opera.
Available to work from 23:00 - 07:30, 5 nights a week.
Minimum 3 years experience in the Hotel Industry working in the front office.
Qualification in hospitality or business.
Benefits: A supportive and diverse company culture.
Work with people who care, are driven and energetic.
Medical insurance.
$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well).
Heavily discounted staff car parking and dry cleaning.
Discounts at our outlets.
Free trips for you plus one as many times as you like up the Sky Tower.
At SkyCity, our career opportunities are as diverse as our workforce.
We don't just embrace differences; we value and support them.
Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs.
We're here to empower you to shine.
Our willingness to adapt ensures you can chart your path with us
Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously.
Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
If you have what it takes, apply online today.
#J-18808-Ljbffr


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