Patient Care Coordinator
4 days ago
Mercy Radiology is at the cutting edge of diagnostic imaging technology, with state of the art equipment and a vibrant team of highly respected medical professionals committed to providing world class diagnostic services and patient care.
With multiple sites throughout greater Auckland, including mobile facilities, we offer a full range of services from general X-Ray to the latest in Nuclear Medicine Therapy and we're still growingWe're looking for an experienced Patient Care Coordinator to join our Molecular Imaging team on a full-time basis.
Based primarily at our PET-CT centre located by Mercy Hospital in Epsom, this position will also be required to provide cover for our sites at Milford and Takapuna.
Hours are Monday to Friday only with shifts alternating weekly i.e.
7:00am-3:30pm and 8:30am-5:00pm.This is a Level 2 position involving some mentoring and coaching within the team, so will suit a confident, composed person with a mature and professional approach.Other Key Duties Include:Present a warm & friendly welcome to all patients & visitorsSchedule appointments that best accommodate patient needsEnsure patients are well informed and know what to expect at their visitOrdering of supplies and staff amenitiesProcess invoices, payments and claims with efficiency and accuracyCollate documentation and maintain records with strict attention to privacyOur Ideal Candidate Will Have:Minimum of three years in a customer-facing role, preferably in health care e.g medical reception, bookings, patient flowExperience with COMRAD or other patient management software would be a major advantageSolid understanding of medical terminology and knowledge of imaging proceduresProficiency with Microsoft Office, excellent computer literacy and the ability to pick up new systems quicklyClear, concise written and verbal communication with a high level of accuracy and attention to detailStrong confident interpersonal skills and the ability to engage at all levelsA genuine desire to ensure the comfort and wellbeing of our patientsBenefits Include:Free car parkingEmployee Assistance Programme (EAP)Free vaccinations for seasonal fluDiscounted Hospital fees (available on application)Discount at Mercy Hospital PharmacyRecruit a Buddy schemeDiscounts on childcare, banking, gym memberships, EVO cyclesBoost Membership - retail discounts from over 60 popular NZ suppliersIf this sounds like your next career move - click APPLY now to view the job description and submit your application online.Applications close 7 April 2025 or earlier if a suitable candidate is found beforehand so don't delay.Please note only applicants who are already resident and eligible to work permanently in NZ will be considered for this role.
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