Senior Airport Lead

2 weeks ago

Christchurch, New Zealand This Is An It Support Group Full time

ASD - Airport Services DeliveryChristchurch, New ZealandCathay PacificApplication Deadline
31 Dec 2024 Company Description Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Join us and discover just how far you can go
Role Introduction We have a 5-month fixed-term (32 hours per week) position in Christchurch Airport for a Senior Airport Lead. This role oversees and supervises the team during an operational shift to ensure our airport operations run smoothly and efficiently, whilst conforming to safety and security standards. The successful candidate must have the flexibility to proactively anticipate changing priorities and have a hands-on approach.
Key Responsibilities Manage and oversee the Cathay team and Ground Handling Agent (GHA) team dedicated to Cathay flight operations, including conducting flight briefings, and building a motivated and positive team culture.Ensure employees and GHA are equipped with the product knowledge, skills and training to provide the highest possible quality of experience for our customers across all touch points.Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards.Promoting and developing a culture of zero tolerance on safety and security incidents.Lead and motivate team on the shift to meet customer service and OTP targets.Continuously drive improvement in operational performance, effectiveness and productivity.Proactively prevent and manage flight disruptions and irregularities.Support and carry out station administration duties as required.Requirements Availability to work shift work, Monday to Sunday.At least 2 years customer service experience, preferably in airlines or airport services.Demonstrable ability to work independently.Self-motivated, builds constructive and effective working relationships.Strong customer service mentality with superior interpersonal and communication skills.Proven experience in motivating, coaching and developing team members.Capability to plan and prioritise a high volume of workload.Self-motivated, reliable and committed leader who enjoys teamwork.Actively seeks continuous improvement and embraces data driven insights.Demonstrated flexibility and adaptability to make effective decisions during airport operations such as disruptions and contingency situations.Benefits Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world's Top 10 Global Airlines.Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.Personal & Application Information Please apply with a cover letter outlining why you are interested in this role and what makes you stand out from others.
You must have New Zealand work rights and be in New Zealand to apply. Unfortunately we will not be sponsoring any work visas.
Applications close: Thursday 31 October 2024 Cathay Pacific Airways is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

#J-18808-Ljbffr

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand This Is An It Support Group Full time

    ASD - Airport Services DeliveryChristchurch, New ZealandCathay PacificApplication Deadline31 Dec 2024Company DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Company DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ****** DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ******Company Description Let your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success,...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ******Company DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ****** DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ******Company Description Let your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success,...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: ******Company DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    2 weeks ago

    Christchurch, New Zealand Cathay Pacific Airways Limited Full time

    For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Company Description Let your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an...

  • Senior Airport Lead

    3 weeks ago

    Christchurch, New Zealand Cathay Pacific Full time

    ASD - Airport Services Delivery - Christchurch, New Zealand - Cathay Pacific - Application Deadline 31 Dec 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service...

  • Senior Airport Lead

    2 months ago

    Christchurch, New Zealand Cathay Pacific Full time

    ASD - Airport Services Delivery - Christchurch, New Zealand - Cathay Pacific - Application Deadline 31 Oct 2024 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service...

  • Head Of Engineering

    4 weeks ago

    Christchurch, New Zealand Bournemouth International Airport Full time

    Head of Engineering - Christchurch, New Zealand - Bournemouth International Airport Job Title: Head of Engineering Location: Bournemouth Airport Bournemouth Airport is seeking a talented and experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment. If you have a strong technical background,...

  • Head Of Engineering

    4 weeks ago

    Christchurch, New Zealand Bournemouth International Airport Full time

    Head of Engineering - Christchurch, New Zealand - Bournemouth International AirportJob Title: Head of EngineeringLocation: Bournemouth AirportBournemouth Airport is seeking a talented and experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment. If you have a strong technical background,...

  • Head of Engineering

    4 weeks ago

    Christchurch, New Zealand Bournemouth International Airport Full time

    Head of Engineering - Christchurch, New Zealand - Bournemouth International Airport Job Title: Head of Engineering Location: Bournemouth Airport Bournemouth Airport is seeking a talented and experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment. If you have a strong technical background,...

  • Business Development Lead

    4 months ago

    Christchurch, New Zealand Christchurch Airport Full time

    Strategic Impact: Lead the development of new revenue streams and shape our commercial portfolio - Professional Growth: Expand your expertise with ongoing professional development opportunities - Competitive Benefits: including fully subsidised health insurance, free onsite parking, and more. Are you a strategic thinker with a passion for driving commercial...

  • Retail Marketing Lead

    6 months ago

    Christchurch, New Zealand Christchurch Airport Full time

    This is a new role for the airport, so enjoy the autonomy to make it your own - Great role to make a big impact, especially if you have sound trade marketing experience - Join a forward-thinking company with fantastic culture and benefits In this dynamic role, you’ll be at the forefront of developing and executing innovative marketing campaigns that not...

  • Technology Business Solutions Lead

    2 months ago

    Christchurch, New Zealand Christchurch Airport Full time

    Great opportunity, great team, dynamic organisation - Competitive remuneration and benefits - Genuinely inclusive environment where you can develop and thrive **The opportunity** This position is perfect for a seasoned leader who thrives in a fast-paced environment where balancing leadership with technical know-how is essential. If you are ready to...

  • Customer Services Duty Manager

    6 months ago

    Christchurch, New Zealand Christchurch Airport Full time

    Competitive market salary with great benefits including car parking and health insurance - Diverse, inclusive and dynamic culture with heaps of opportunity to develop - Be part of an operational leadership team ensuring Christchurch Airport's customer service is second to none! **The opportunity** As Customer Services Duty Manager, you will be the...

  • Head Of Engineering

    4 weeks ago

    Christchurch, New Zealand Bournemouth International Airport Full time

    Job Title: Head of Engineering Location: Bournemouth Airport Join Our Team Bournemouth Airport is seeking a talented and experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment. If you have a strong technical background, exceptional leadership skills, and a passion for delivering high-quality...

  • Head Of Engineering

    1 month ago

    Christchurch, New Zealand Bournemouth International Airport Full time

    Job Title: Head of EngineeringLocation: Bournemouth AirportJoin Our TeamBournemouth Airport is seeking a talented and experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment. If you have a strong technical background, exceptional leadership skills, and a passion for delivering high-quality...