Customer Care Consultant
2 months ago
Customer Care Consultant - Waiheke Island If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.
At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of "one boat, one team" we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal.
When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family.
With summer fast approaching, we have exciting permanent, fixed term and casual opportunities for a customer-driven enthusiast to join our Customer Care Team based at Kennedy Point, Waiheke Island, providing exceptional customer service to our Waiheke and Great Barrier Island ferry customers.
Key Accountabilities include: Oversee the smooth queuing and loading of vehicles and passengers onto our vessels.Receive in-bound customer booking(s) enquiries and/or complaints by telephone and email.Ticket office – be the face of SeaLink in the terminal office when serving our customers.Process all customer requests pertaining to sailing enquiries and bookings.Respond to all online/email queries in a timely manner.Be the escalation point for any customer complaints or queries.Maintain our booking system including online capability.To be successful in the role you will need to have the following skills, knowledge and experience: Experience in in-bound Call Centre experience / experience in using an online booking / reservation system is advantageous.Proven experience in customer resolution.Ability to establish and maintain effective relationships with customers and gain their trust and respect.The ability to work at other terminals as required.Due to the early starts of this role, this role requires a Waiheke resident.Additional Benefits: Career support - gain invaluable experience.The opportunity to work for a company that cares about their people and communities.Opportunity to work with passionate individuals and an incredible team.If this role sounds like the exciting opportunity you're looking for, apply now Please submit your CV and a cover letter, specifically addressing the above skills and experience.
A position description can be provided upon request.
SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand.
#J-18808-Ljbffr
-
Customer Care Consultant
8 months ago
Auckland City, New Zealand Allianz Partners Full time**TWO OPPORTUNITIES TO BE HIRED**: 1. Customer Care Consultant 2. Customer Care Admin Consultant **Role Purpose**: As part of this team, you will also: - Assist in matters related to medical assessments and claims - Complete medical assessments using appropriate systems - Other tasks directed by team leaders and managers **Your key responsibilities...
-
Customer Care Consultant
2 months ago
Auckland, New Zealand Sealink Travel Group Full timeCustomer Care Consultant - Waiheke IslandIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they...
-
Customer Care Consultant
7 months ago
Auckland City, New Zealand HAYS Full timeCustomer Service Consultant, Immediate Start! **Your new company** A global Travel Insurance brand with a gorgeous office is the seaside suburb of Takapuna! This company values development, culture, performance and people. **Your new role** You will be in an inbound phone-based role assisting valued customers and clients in the quoting, sale and...
-
Customer Care Consultant
3 months ago
Auckland, New Zealand Sealink Travel Group Full timeCustomer Care Consultant - Waiheke Island.If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery.Extraordinary wildlife.And an escape unlike any other.It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they...
-
Care Consultant
7 months ago
Auckland CBD, New Zealand Geneva Healthcare Full time**Care Consultant**: Auckland CBD, NZ Permanent **Join Our Team as a Private Care Consultant at Private Care NZ!** Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service and creating personalised solutions? Private Care NZ is seeking a dedicated Private Care Consultant to be a vital part of...
-
Care Consultant
7 months ago
Auckland CBD, New Zealand Geneva Healthcare Full time**Care Consultant**: Auckland CBD, NZ Permanent **Join Our Team as a Private Care Consultant at Private Care NZ!** Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service and creating personalised solutions? Private Care NZ is seeking a dedicated Private Care Consultant to be a vital part of...
-
Customer Care Consultant
6 days ago
Auckland, New Zealand Allianz Popular Sl. Full timeThe Customer Care team is a telephone-based team who assist our intermediaries and customers in the quoting, sale, and administration of our policies.This is an important customer-facing team charged with delivering exceptional customer service, advice, and support to our partners and customers.As an effective team member, you will be highly knowledgeable...
-
Customer Care Consultant
6 days ago
Auckland, New Zealand Allianz Popular Sl. Full timeThe Customer Care team is a telephone-based team who assist our intermediaries and customers in the quoting, sale, and administration of our policies.This is an important customer-facing team charged with delivering exceptional customer service, advice, and support to our partners and customers.As an effective team member, you will be highly knowledgeable...
-
Customer Care Consultant
1 week ago
Auckland City, New Zealand Allianz Partners Full time**What you do** The Customer Care team is a telephone based team who assist our intermediaries and customers in the quoting, sale and administration of our policies. This is an important customer facing team who are charged with delivering exceptional customer service, advice and support to our partners and customers. As an effective team member you will be...
-
Customer Care Consultant
7 months ago
Auckland City, New Zealand Allianz Partners Full time**What you do**: The Customer Care team is a telephone based team who assist our intermediaries and customers in the quoting, sale and administration of our policies. This is an important customer facing team who are charged with delivering exceptional customer service, advice and support to our partners and customers. As an effective team member you will...
-
Customer Care Consultant
2 months ago
Auckland, New Zealand Sealink New Zealand Limited Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute,...
-
Customer Care Consultant
2 months ago
Auckland, New Zealand Sealink Travel Group Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute,...
-
Customer Care Consultant
1 week ago
Auckland, New Zealand Sealink Nz Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery.Extraordinary wildlife.And an escape unlike any other.It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...
-
Customer Care Consultant
6 days ago
Auckland, New Zealand Sealink Nz Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery.Extraordinary wildlife.And an escape unlike any other.It's all in a typical day's work for us here at SeaLink - connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...
-
Customer Care Consultant
4 weeks ago
Auckland, New Zealand Sealink Travel Group Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery.Extraordinary wildlife.And an escape unlike any other.It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...
-
Customer Care Consultant
4 days ago
Auckland City, New Zealand Momentum Consulting Group Full timeGreat Company Benefits I $55,000 - Full Time Permanent Roles Based In Takapuna - Monday to Friday (8:30am - 5pm) **About The Company**: Our client is a Global Insurance company focused on helping people. They partner with some of New Zealand’s leading brands and embed a culture of going above and beyond for their customers. **About The Role** The...
-
Customer Care Consultants
7 months ago
Auckland City, New Zealand Momentum Consulting Group Full timeMultiple Roles Available I Takapuna Based - 2-Month Temporary Roles Starting ASAP - $28ph + 8% Holiday Pay I 37.5 Hour Week - Multiple Roles Available I Takapuna Based - 2-Month Temporary Roles Starting ASAP - $28ph + 8% Holiday Pay I 37.5 Hour Week **About The Company**: Our client is a Global Insurance company focused on helping people. They partner with...
-
Outbound Customer Care
1 week ago
Auckland, New Zealand Sonova Ag Full timeSelect how often (in days) to receive an alert:You enjoy creating and innovating.You never stop striving for better.You take responsibility and you get results.You love being part of a team.Above all, you want your work to matter: Welcome to our world!At Sonova we create sense by bringing sound to life.Our innovative hearing care solutions help millions of...
-
Outbound Customer Care
1 week ago
Auckland, New Zealand Sonova Ag Full timeSelect how often (in days) to receive an alert:You enjoy creating and innovating.You never stop striving for better.You take responsibility and you get results.You love being part of a team.Above all, you want your work to matter: Welcome to our world!At Sonova we create sense by bringing sound to life.Our innovative hearing care solutions help millions of...
-
Customer Care Consultant
3 weeks ago
Auckland, New Zealand Buscojobs Full timeIf you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!Majestic scenery.Extraordinary wildlife.And an escape unlike any other.It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...
